PFA Senior Housing

PFA Senior Housing includes senior-friendly housing, senior co-housing communities, and serviced senior housing with the option to purchase additional care services (Senior Housing Plus). Common to the three types of senior housing is that the settings are adapted to provide the best foundation for life in the 3rd age.

To sign up for a senior home, you must be a PFA customer. In other words, you must have savings or insurance plans with PFA Pension. It is not possible to sign up parents, etc. and you must change your official address (CPR registry address) to the flat if you get offered one.

If you transfer your savings away from PFA, then you no longer qualify for either being on the waiting list on or the ‘interest’ list for PFA Housing.

Customers who have a PFA pension plan via Letpension need to contact their bank advisor to hear more about the opportunities for getting preferential access to PFA Housing.

The conditions for being assigned a home are:
- You do not qualify if you are registered in RKI due to unpaid debts
- It is not possible to share the senior home
- It is not permitted to have pets
- It is not permitted to smoke in the rented property
- It is not permitted to rent out the home, for example, via Airbnb
- The home must be accepted on the date specified, and the standard terms and conditions and rent payment must be accepted
- The PFA customer must register the assigned rented property as their official address
- It is mandatory that you have been to a showing of the home to apply.

There are two main differences between rental homes and senior homes. 
The first difference relates to the waiting list. The waiting list for rental homes is based on a waiting list logic, i.e. the person who has been on the waiting list for the longest gets the first chance to accept a vacant home. The waiting list for senior homes is based on a seniority principle, and each customer’s seniority is based on how long the customer has been with PFA.  

The other difference relates to the framework of the homes. The framework for senior homes is adapted to meet the needs that typically arise in the third age. The framework covers, for example, requirements for the entry areas, lifts, the size of the bathroom, etc. These requirements can be viewed in PFA’s Senior Housing Standard (PFA’s own concept of demands for senior-friendly housing).

You can view all PFA’s properties built according to PFA’s senior housing standard ‘PFA Seniorboligstandard’ and their locations at findbolig.nu (in Danish only) here.

PFA’s Senior Housing Standard specifies the criteria for good homes for seniors. Both our senior homes and senior co-housing communities are constructed based on PFA’s Senior Housing Standard. For example, it is a requirement that there are lifts on properties with multiple stories, good lighting at the entrance areas, door phones with video and the steps inside the home, if there are any, must not be too high. The labelling scheme has been developed by PFA with the assistance of Statens Byggeforskningsinstitut – SBI. 

The objective is for new housing properties to be constructed based on PFA’s Senior Housing Standard in certain projects. PFA is building senior-friendly housing according to PFA’s Senior Housing Standard in Hillerød, Horsens, Viborg, Køge and Odense. 

Get the brochure on PFA’s Senior Housing Standard (in Danish) 

You are able to see your position on the waiting list on your profile at Findbolig.nu.

You register for PFA’s senior housing via a link at My PFA (mitpfa.dk), which will direct you to www.findbolig.nu (in Danish only) – where you can also find PFA’s general rental properties and student housing facilities. Remember to create your Findbolig.nu profile through My PFA to receive your priority status as a PFA customer. It is not possible to sign up for PFA’ senior housing by contacting PFA by phone or email.

Once your profile is created, you can get an overview of all the PFA Group’s rental properties at Findbolig.nu under 'Find bolig' and 'Venteliste bolig' by ticking the "Medlemsfordele" box. To view only PFA’s senior housing, you need to select the 'seniorvenlig' criterion under 'faciliteter'. When you find a property that suits you, you can read a detailed description of the property and view pictures. The rental properties are arranged according to total number of rooms, square meters and level of rent. If you want to sign up for the property, just select it and click ‘Angiv interesse’.

There is no maximum limit on how many different tenancies you can sign up for. After three refusals or lack of response, you will be moved to passive applicant status. When you are a passive applicant, you will continue to accrue seniority on the waiting list, but you will not receive any housing offers. Therefore, it is important that you only sign up for exactly the properties and tenancy types that you are interested in.

When you have signed up for a property, you can find your selections at findbolig.nu under ‘Min side’. Here, you can also change your selections.

When a senior home becomes vacant, it will be offered to several PFA customers who have signed up for the waiting list.

Before you are assigned a senior home, your relationship with PFA will be verified and you will receive an email stating that you have been offered a home through your Findbolig.nu account. It is the landlord’s representative for the home that you have signed up for who will contact you and manage the process from there, notify you of the occupancy date and prepare the contract, or, if relevant, communicate with the administrator who will prepare the rental contract on behalf of the landlord. The home is offered to several interested parties simultaneously. If more than one interested party accepts the offer, the home will be offered to the person with the most seniority at PFA. 

It is a requirement that you have an acceptable credit score, however. This means that the landlord’s representative for the home that you are offered will do a credit check before offering you the home. This is done to minimise the risk of losses. A credit check involves checking the RKI register of people with unpaid debts. It is only the person who is being offered the home that will be looked up in the RKI register. The landlord will not offer homes to people registered in the RKI register. 

You may expect that in connection with accepting a senior home, you must pay a three-month deposit and a month’s rent in advance. 

If you accept a senior housing unit and get it
You will be entitled to rent the senior housing unit and will subsequently be removed from the waiting lists for all properties that you have signed up for. You are welcome to sign up again.

If you accept senior housing unit but do not get the tenancy
If you are offered a tenancy and accept it, but the tenancy is not assigned to you, you will retain your seniority on the waiting list and any other waiting lists for other properties you have signed up for.

If you decline an offered tenancy
If you are offered a tenancy and decline three times in a row, you will be moved to passive applicant status for all the tenancies you have signed up for. To become an active applicant again, you must go to your profile at findbolig.nu and mark yourself as active. 
When you are a passive applicant, you will continue to accrue seniority on the waiting list. You will not receive housing offers as a passive applicant. Therefore, it is important that you only sign up for exactly the housing facilities that you are interested in. 

If you do not reply when you are offered housing
After three refusals or lack of response, you will be moved to passive applicant status. When you are a passive applicant, you will continue to accrue seniority on the waiting list, but you will not receive any housing offers.

It is impossible to say how long it will take before you are offered a home. It depends on how many senior homes are vacant in the property or properties that you are interested in, how often they become vacant and how much PFA seniority you have. 

If you have previously signed up for one or more homes that are no longer on the list of homes, it may be because the property is no longer vacant or maybe you have accepted an offer, meaning that you are automatically removed from all waiting lists you have signed up on. If the latter is the case, then you are welcome to sign up again.

If you no longer wish to be on the waiting list for a PFA Home, you can change or delete your waiting lists in your account under ‘Min side’ (My page) at Findbolig.nu. Here you can view your waiting lists and then click ‘Fjern min opskrivning’ (Remove me from this list). This will remove you from the waiting list.

You will only get preferential treatment for a home if you have savings or insurance plans with PFA Pension. If you stop contributing to your PFA Pension plan, for example, due to changing jobs, you can still be signed up for a home if your savings stay with PFA.

In connection with being offered a home, your relationship with PFA will be verified and if the relationship no longer exists, you will be removed from the waiting lists for the homes that you have signed up for. 

If you have already been assigned a home, you can keep living in it even if you are no longer a PFA customer.

If you pass away while living in one of PFA’s rental homes, your dependants can keep living in the home if they already have the home as their official registered address.

If you get divorced or decide to no longer live together while living in one of PFA’s rental homes, you can keep living there if your name is on the rental contract – even if you are not a PFA Pension customer. If your name is the only one on the rental contract, then you are the only one who can keep living there. If both you and your (former) spouse/domestic partner are stated on the lease, then either one of you can choose to keep the home.

When you sign up for a home, the landlord or the landlord’s representative for the property will get access to your contact details (name, email and phone number). This happens regardless of whether your name and address are protected information.

If, due to wanting to keep your name and address protected information, you no longer want to share your contact details with landlords or their representatives, then you must remove your housing selections and delete your account at Findbolig.nu under ‘Min side’ (My page). Once you remove your selected homes, you will be deregistered and will no longer be contacted.

If you have questions about your home, you must contact the landlord’s property administrator. You can find information on property administrators in your rental contract.

You can read more about how we process your personal data here.

Your Findbolig.nu account relates to your selected username. You can therefore always change your contact details as ‘Min side’ (My page) under ‘Min brugerprofil’ (My user profile). It is important that we always have correct information about you, otherwise you will not receive notifications about open house events, offers for homes, etc.

At Findbolig.nu, under 'Find bolig', you can filter by various facilities in PFA’s properties such as senior-friendly, balcony, lift, pets allowed, parking etc. This way, you can ensure that the properties you sign up for have the specific facilities you need.

Active applicant = accrues seniority, receives property offers, moved to passive status after three refusals or lack of response without resetting seniority.

Passive applicant = accrues seniority, does NOT receive property offers.

Are you active or passive?
You can register as an active or passive applicant under 'Mine ventelister' when you log in to Findbolig.

Findbolig.nu is a website that manages vacant rental homes and student housing and homes with waiting lists. It is free for PFA customers who create a Findbolig.nu account at My PFA to apply for vacant homes and to sign up for homes with waiting lists. 

Findbolig.nu is developed and owned by DEAS A/S (CVR no. 20283416), which is part of the DEAS Holding A/S Group.

You will get preferential treatment when you create your account at My PFA. Once the account is created, Findbolig.nu will register you as a verified PFA customer. After that, you can log in directly to Findbolig.nu to sign up for PFA Housing.