Questions and answers
General information about PFA Youth Housing
What is PFA Youth Housing?
PFA’s youth housing offers attractive tenancies for young adults and students, with priority access for PFA customers – either for themselves or for their children or grandchildren.
The tenancies include both PFA’s student housing in Odense and Aalborg as well as youth housing in Slagelse, Roskilde and Copenhagen.
Where are PFA’s youth housing facilities located?
PFA has student housing in Odense and Aalborg as well as youth housing in Slagelse, Roskilde and Copenhagen.
The waiting lists are available on Findbolig.nu, where PFA customers must log in via My PFA to receive priority access.
Which shared facilities are available at the student housing facilities?
The shared facilities may vary from one student housing facility to the other, however, you will always find shared kitchens. Other shared spaces are for instance: TV room, study room, gym, music room, assembly room, Friday bar, terraces, parking area, parking places for bicycles and laundry room. See the specific shared facilities on Findbolig.nu or on the PFA Student Housing websites for Odense and Aalborg.
What is included in a student housing tenancy?
A student housing tenancy consists of a room with space for a bed, desk and chair. You will find built-in closets, and you will have a private bathroom with a shower, sink and toilet.
How to sign up
Who can sign up for PFA Youth Housing?
PFA Student Housing is for students enrolled at a generally recognised education. PFA customers will have priority access and are able to sign up themselves, their children and grandchildren.Children and grandchildren must be able to document their relationship to a PFA customer. Stepchildren must share an official registered address with the PFA customer or have parents who do so if they are not living at home at the time of registration.
For student housing, you must be actively studying and vacate the tenancy no later than three months after finishing your studies.
For youth housing, there is an age limit of 18-35, but the requirements may vary depending on the specific property.
When are you considered a PFA customer?
A PFA customer is a person with savings, insurance cover or available funds with PFA.
How to sign up yourself or your children/grandchildren for PFA Youth Housing
Where can you find your position on the waiting list?
You can find your position on the waiting list on your profile under ‘Min side’ on Findbolig.nu
How does the waiting list work?
When a tenancy becomes vacant, it is offered to several PFA customers on the waiting list at the same time. Customers will then have a deadline to accept or decline the offer.
Once the deadline has passed, the tenancy will automatically go to the applicant with the longest waiting list seniority among those who have accepted the offer and who meet the relevant criteria for the tenancy, for example age requirements or the requirement to be actively studying.
What does it mean that you are either an active or inactive applicant?
Active applicant: You accrue seniority and receive tenancy offers. You will be moved to passive status after three rejections or failure to respond – without losing your seniority.
Passive applicant: You accrue seniority, but do not receive tenancy offers.
You choose your status yourself under ‘Mine ventelister’ when you log on to Findbolig.
I am not a PFA customer, but I would like to join the waiting list for PFA’s student housing?
PFA Student Housing is for students enrolled at a generally recognised education. As a PFA customer, you receive a special housing advantage in the form of priority access to the student housing facilities. This means that PFA customers, as well as their children and grandchildren, are given priority over applicants who are not PFA customers.
If you are not a PFA customer, you can still join the waiting list for one of PFA’s student housing facilities via www.s.dk under ’Søg bolig’.
Move-in, rights and customer status
What happens when you are offered a tenancy?
When a youth housing tenancy becomes vacant, it is offered to a number of PFA customers or their children/grandchildren on the waiting list at the same time. Before you are offered a tenancy, your relationship with PFA will be verified, and you will be notified by email of a tenancy offer on your Findbolig profile.
The landlord’s representative handles all further communication, including move-in and the tenancy agreement. The tenancy is offered to several people at the same time and is allocated to the person with the longest seniority who meets the criteria.
It is a precondition for you to pass a credit rating. A check with RKI will be carried out on the person who is due to be offered the tenancy, and persons registered with RKI cannot be offered a tenancy.
What will happen to your position on the waiting list when you are offered a youth housing tenancy?
If you accept and get the tenancy:
You will be entitled to rent the tenancy and will subsequently be removed from the waiting lists for all properties that you have signed up for. You are welcome to sign up again
If you accept and do not get the tenancy:
You keep your seniority on the waiting list and any other waiting lists you have signed up for.
If you decline or fail to respond:
After three declines or failure to respond, you will be moved to passive applicant status on all waiting lists. You still accrue seniority, but you do not receive tenancy offers and must reactivate your status as active applicant on your profile.
Which criteria must you meet to be assigned a youth housing tenancy?
Either you, one of your parents or one of your grandparents must be a PFA customer. You must be between the age of 18 and 35 and can be offered a tenancy no earlier than three months before the start of your studies.
- No registration in RKI.
- No pets.
- Smoking is prohibited inside the property.
- Subletting, for example via Airbnb, is not permitted.
- You must be able to take over the tenancy on the stated date and accept the terms and level of rent.
- The PFA customer, the child or grandchild must have their officially registered address in the tenancy.
- Your relationship with PFA must be active.
- For student housing, you must be actively studying at a generally recognised education and be able to document this.
What happens if you are no longer a PFA customer?
If you, your parents or grandparents are no longer a PFA customer, you cannot remain registered and will be removed from all waiting lists. Your relationship with PFA is checked when a tenancy is offered.
If you, your parents or your grandparents are no longer customers with PFA after you were assigned a student housing tenancy, you may remain in your tenancy until you do not fulfil the criteria of living in a PFA’s youth or student housing facilities anymore.
What happens if a parent or grandparent pass away when you are living in or on the waiting list for PFA Youth Housing?
If a parent or grandparent whose PFA customer status gives you access to the waiting list or the tenancy pass away, you can remain on the waiting list or continue living in the tenancy. This applies as long as you continue to meet the other criteria.
What happens to your student housing tenancy if you are no longer enrolled or actively studying at a higher education institution?
If you are no longer enrolled at a generally recognised education, you must give notice to terminate the student housing tenancy and move out no later than three months after ending your studies.
Practical matters and personal information
Why do you need to submit contact information – and how is it used?
Your contact information is used to contact you about tenancy offers and to clarify any matters related to the letting. It is therefore important that your information is up to date.
Log on to Findbolig and go to ‘Min side’ to check and update your contact information. Under ‘Notifikationer’, you can also choose to receive notifications by email and/or SMS when there is a new message on Findbolig. This way, you will not miss any tenancy offers.
You can read more about privacy policy on Findboligs hjemmeside (in Danish only).
What if you have or have requested to get non-disclosure of your name and address?
When you sign up for a tenancy, the landlord or the landlord’s representative for the property will have access to your contact information (name, email address and telephone number). This applies regardless of whether non-disclosure of your name and address is in force.
If you do not want your information to be shared, you must remove your housing choices on Findbolig. When you remove your housing choices, you will be removed from the waiting list and will no longer be contacted.
How is personal information processed?