General information about PFA Rental Housing
What is PFA Rental Housing?
As a customer with PFA, you have the advantage of being able to join the waiting list and get priority access to more than 6,000 tenancies owned by PFA. You can access housing and waiting lists by logging in to My PFA, where you will be redirected to Findbolig and can create a profile. After that, you can view PFA’s properties and join the waiting lists.
Where are the properties located?
What is Findbolig?
Findbolig is a website that promotes available rental housing as well as waiting lists for rental housing. It is free for PFA customers who create a profile via My PFA to apply for available housing and join the waiting lists.
Can you filter by the properties’ facilities?
On Findbolig, under ‘Søg bolig’, you can filter by a range of different facilities in PFA’s properties, such as a balcony, lift, pets allowed and parking. Remember to select ‘PFA’ as ‘Udlejer’.
How to sign up
Who can sign up for rental housing?
To be able to sign up for housing, you must be a PFA customer. You must personally have your officially registered address at the property. It is possible to register yourself, your children, grandchildren or stepchildren for student or youth housing. In addition, you can register yourself, your own parents or grandparents, or those of your partner, for a private sector nursing home.
If you have a pension plan with PFA through Letpension, please contact your bank adviser to find out more about the possibility of receiving priority access to the properties.
Conditions for allocation of housing:
- You must not be registered with RKI
- Pets are not permitted*
- Smoking is prohibited inside the property
- Subletting, for example via Airbnb, is not permitted
- You must be able to take over the tenancy on the stated date and accept the tenancy terms and level of rent
- You must have your officially registered address at the property
- The property must be viewed before you can apply for it
*Extraordinarily, it will be possible to get permission to have one pet in specific tenancies. This will be stated in the description of the individual properties on Findbolig.
How to sign up?
You sign up for housing via My PFA, which redirects you to Findbolig.nu. It is important that you create your profile via My PFA in order to receive priority access as a PFA customer.
On Findbolig, under ‘Søg bolig’, you can get an overview of PFA’s properties by selecting ‘PFA’ under ‘Udlejer’. You can sign up for as many properties as you like. You can view and change your registrations and waiting list positions under ‘Min side’. It is not possible to sign up by telephone or email.
How do you get verified as a PFA customer?
You receive priority access by creating your profile through My PFA. Once your profile has been created, you are verified as a PFA customer on Findbolig. After that, you can always log in directly to Findbolig to sign up for tenancies and see your position on the waiting list.
Customers who have a pension plan with PFA through Letpension, must contact their bank adviser to find out more about the possibility of receiving priority access.
Where can you find your position on the waiting list?
What does it mean that you are either an active or inactive applicant?
Active applicant: You accrue seniority and receive tenancy offers. You will be moved to passive status after three rejections or failure to respond – without losing your seniority.
Passive applicant: You accrue seniority, but do not receive tenancy offers.
You choose your status yourself under ‘Mine ventelister’ when you log on to Findbolig.
How do you remove yourself from a waiting list?
If you no longer wish to remain on a waiting list, you can delete your registration under ’Min side’ on Findbolig. When you remove your registration, you are automatically removed from the waiting list.
Moving, rights and customer status
What happens if you are offered a tenancy?
When a tenancy becomes vacant, it is offered to several PFA customers on the waiting list at the same time. Before you are offered a tenancy, your relationship with PFA will be verified, and you will be notified by email of a tenancy offer on your Findbolig profile. The landlord will then handle all further communication, move-in and the tenancy agreement.
If several people accept, the tenancy will be offered to the person who has been on the waiting list the longest. It is a requirement that the home has been viewed before entering into a tenancy agreement.
You must have an acceptable credit rating. The landlord’s representative will carry out a check with RKI, and tenancies are not offered to people registered there. The tenancy is offered to the person who has the longest seniority, is still a PFA customer and passes the credit rating.
What will happen to your position on the waiting list when you are offered a tenancy?
If you accept and get the tenancy: You will be entitled to rent the tenancy and will subsequently be removed from the waiting lists for all properties that you have signed up for. You are welcome to sign up again
If you accept and do not get the tenancy: You keep your seniority on the waiting list and any other waiting lists you have signed up for.
If you reject or fail to respond: After three rejections or failure to respond, you will be moved to passive applicant status on all waiting lists. You still accrue seniority, but you do not receive tenancy offers and must reactivate your status as active applicant on your profile.
What happens if you are no longer a PFA customer?
If you are no longer a PFA customer, you cannot remain registered and will be removed from all waiting lists on Findbolig. Your relationship with PFA is checked when a tenancy is offered.
If you already have been assigned a tenancy, you can continue the tenancy despite no longer being a customer with PFA.
What if you pass away or get a divorce while you are living in a PFA tenancy?
If you pass away while living in one of PFA’s tenancies, your dependants can continue living there if the tenancy is already their officially registered address.
If you get divorced or cease living with your partner while living in PFA’s tenancy, you can continue living in the tenancy if your name is on the tenancy agreement – regardless of whether or not you are a PFA customer. If only your name is on the tenancy agreement, you are the only one who can take over the tenancy. If both of your names are on the tenancy agreement, either of you can take over the tenancy.
Practical matters and personal information
Why do you need to submit contact information – and how is it used?
Your contact information is used to contact you about tenancy offers and to clarify any matters related to the letting. It is therefore important that your information is up to date.
Log on to Findbolig and go to ‘Min side’ to check and update your contact information. Under ‘Notifikationer’, you can also choose to receive notifications by email and/or SMS when there is a new message on Findbolig. This way, you will not miss any tenancy offers.
You can read more about privacy policy on Findbolig's website (in Danish only)
What if you have or have requested to get non-disclosure of your name and address?
When you sign up for a tenancy, the landlord or the landlord’s representative for the property will have access to your contact information (name, email address and telephone number). This applies regardless of whether non-disclosure of your name and address is in force.
If you do not want your information to be shared, you must remove your housing choices on Findbolig. When you remove your housing choices, you will be removed from the waiting list and will no longer be contacted.
How is personal information processed?
New build properties
What is a new build property?
A new build property can either be a newly constructed property or an existing property that has been rebuilt into housing.
How do I get invited to a viewing of a new build?
You can find an overview of our upcoming developments and properties on Findbolig, where you can join an interest list. You will receive an invitation by email from PFA once the date for the viewing and the start of the letting process have been set.
What is the advantage of a new build for PFA customers?
You may sign up for an exclusive viewing, where you as a PFA customer will have the opportunity to see the new build property and reserve a tenancy before other interested tenants.
When will the reservation be final if I reserve a tenancy at a viewing?
If you reserve a tenancy at a viewing, you will typically have until the next viewing to confirm or withdraw your reservation of the tenancy. The next viewing will usually take place the following week. This means that the reservation is not final until it has been confirmed.
How does signing up for a viewing affect my position on the waiting list for any other tenancies?
Signing up for a viewing will not affect the position on waiting lists or interest lists for other tenancies. The two lists are handled separately.
What to do if you are interested in a new build after the viewing?
Once the date of the viewing has passed, you can no longer sign up for a viewing. Instead, PFA customers can, on the same terms as non-PFA customers, contact the responsible landlord and sign up for a viewing as long as there are vacant tenancies in the new build. When the property has been completed and is fully let, it will shortly afterwards appear on Findbolig on the same basis as the other properties. Here, you will have the opportunity to sign up for the waiting list and receive priority access to future vacant tenancies in the property.
På Ettas Plads bor du tæt på vandet og de hyggelige kanaler på Sluseholmen. Boligerne er lyse og moderne, og med grønne fællesområder og indkøb lige i nærheden er de praktiske rammer for hverdagen på plads. 
This building from 1884 has been renovated with respect for its history and many of the original details have been preserved. This is reflected, among other things, in the characteristic ornaments and architectural details that still characterise the building.
