The Pension Estimate indicates whether your savings for retirement are sufficient.

The Pension Estimate is a single figure that shows the strength of your savings. We calculate your Pension Estimate based on information about your financial situation.

You find The Pension Estimator when you log into My PFA Here you can get the full overview of your retirement finances - including both savings and payouts.

Please contact us at (+45) 70 12 50 00 if you want to increase your pension contributions. 

Your pension may be saved in different types of savings: Old-age savings, endowment pension, temporary life annuity, instalment pension and lifelong life annuity.

At mit.pfa.dk/senesteindbetaling you can see how your future payments will be allocated. 

At mit.pfa.dk/minopsparing you can see the current allocation between your types of savings.

You can view the various savings types as well as the pros, cons, terms and conditions her

You can see which savings types you have at My PFA under My payments

You decide when you want to retire, but there are rules about when you must start payouts at the latest. Read more here

In your pension certificate, you can see the agreed time of payout that applies to your savings, for example age 67. You may choose for the payout to start later than the stated time.

If you would like your payouts to start later, simply wait to contact us until this becomes relevant to you. Once the agreed payout date has passed, your pension plan will be assigned a new agreed payout date.

Please remember to notify us 1.5 months before you want your payout to start so that we can ensure that you receive it on the date you want.

You decide when you want to start receiving payouts.

In your pension certificate, you can see the agreed payout date for your savings, for example age 67. However, you can easily choose to have your payouts start earlier.

There are rules about when you can start receiving your pension payouts at the earliest and these depend on when you were born and when your savings plan was established. See the rules for when you can start receiving payouts.

Please remember to notify us 1.5 months before you want your payouts to start so that we can ensure that you receive them on the date you want.

Log in to My PFA and use the Payout Plan to plan when and how you want to have your pension paid out. 

In most cases, it will not be possible to have your plan paid out early.

If you have this option, you must pay a tax to the state which depends on the type of savings involved:
- Instalment pension: 60 % flat-rate tax on early termination. 
- Life annuity (temporary or lifelong): 60 % flat-rate tax on early termination.
- Old-age savings: 20 % flat-rate tax on early termination.
- Endowment pension (old scheme): 52 % flat-rate tax on early termination.

In addition, PFA charges an administrative fee of DKK 2,095 (2025) if the accumulated amount exceeds DKK 5,000.

Please contact our Advisory Services Centre at (+45) 70 12 50 00 if you would like to find out whether this is an option for you or if you want to have your savings paid out early.

If you are married, your spouse will, as a rule, receive your life insurance and savings if you die before retirement. Unless you have designated a beneficiary.

A beneficiary designation is an agreement stating who we should pay the money to in the event of your death. With a beneficiary designation, you can choose who should receive the money or part of it. It is important to consider who should receive the money. Otherwise, it may have major financial consequences for your dependants.

Unless agreed otherwise with us, your next of kin will receive the money from your pension plan. ‘Next of kin’ may vary depending on whether the policy/beneficiary designation was established before or after 1 January 2008. Read more about beneficiary designation and next of kin

Are you unsure who will receive the money from your pension plan in the event of your death? Then call us at (+45) 70 12 50 00.

There are differences between these two pension types. You can read more about this here.

If your employer switches to another pension provider, your existing pension plan with PFA will generally be converted into a payment-free plan. This means that no further payments will be made to this plan, and the insurance cover will be reduced or cease, but your savings will remain in the plan and continue to be invested. PFA will continue to charge an administrative fee for managing the investment of your plan. It is important to be aware of these changes and, if necessary, contact both us and the new pension provider to obtain detailed information about your options.

Your customer relationship with PFA will end unless you have other pension plans with PFA.

In the vast majority of cases, your plan is established automatically when we receive a payment from your employer. If you would like to establish a voluntary plan, you can call us at (+45) 70 12 50 00 to hear about your options.

Seen from a taxation perspective, limitations apply to the amount that you can pay to the various savings types in order to get full tax deductibility for the payments..

Instalment pension
In 2026, you can pay a maximum of DKK 68,700 to an instalment pension or a temporary life pension. This applies regardless of whether you make private payments or payments through your employer.

Lifelong life pension
In 2026, you can pay up to DKK 60,300 into your private life pension. If you pay more, the deduction will be evenly distributed from this year and over the next 9 years. If the single payment amounts to less than DKK 603,000, it can be deducted using the top-up allowance (DKK 60,300 in 2025) until the full amount has been deducted. You decide this yourself in your preliminary income assessment.
If you make extra payments to your lifelong life pension through your employer, there is no limit to how much you can pay.

Old-age savings
The amount limit depends on how many years you have until your state retirement age.

If you have more than 7 years until your state retirement age, you can pay DKK 9,900 into your old-age savings plan.

If you have 7 years or less until your state retirement age, you can pay DKK 64,200 into your old-age savings plan.

At My PFA, you can see an overview of your payments for this year as well as previous years. 

Whether you would like to pay more or less, we would be very happy to speak with you.

We just want to make sure that you get the best possible advice as several factors are important to consider when you change the size of your payments.

If you make payments through your employer, it is important that you also notify the payroll office about any changes in the size of your payments.

If you would like to make a single payment into your pension plan, we would be very happy to speak with you.

We want to ensure that you receive advice on the tax deduction rules and the best way to investment your money. Call us at (+45) 70 12 50 00.

If the payments made through your employer have stopped because you have left your job, you will receive a letter from us briefly describing your options.

Depending on your current situation, you can choose to continue making the payments on a private basis, put the plan on hold for a period of time and thus keep your insurance cover, or change your plan to a plan without payments and without insurance cover.

If you are unsure about how you want to continue your plan, please call us at (+45) 70 12 50 00.

If you make private or voluntary payments to your pension plan, you can stop the payments by notifying us in writing. You can send us a message by logging in to My PFA.

When you notify us, please state your customer or policy number.

You will receive a notification if the payment is not made on time. Your insurance plans will cease if we continue to not receive the payment. If you have any questions regarding the reminder, please call us at (+45) 70 12 50 00.

You need to ask your employer (HR/payroll administrator) to pay the extra amount into your pension plan. You must have an employer-paid pension plan with PFA to be able to pay money in from your optional pay account (fritvalgskonto).

Yes, you qualify for a tax deduction for payments into your instalment pension. When you pay into your instalment pension through your employer, you receive a tax deduction because the payment is deducted from your salary before tax is calculated. This means that the amount taxed on your salary statement is reduced by the pension payment. If you make private payments into your instalment pension, you receive a tax deduction via your annual tax assessment notice in your tax file at skat.dk, and you must enter the payment on your annual tax assessment notice to receive the deduction. You can receive an annual tax deduction of up to DKK 65,000 (2026) for payments to an instalment pension and a temporary life pension combined. If you live in Greenland and are liable to pay tax there, you generally cannot have an instalment pension with PFA.

Yes, you qualify for a tax deduction for payments into your lifelong life annuity. At PFA, we call it lifelong life pension. When you pay into your lifelong life pension through your employer, you receive a tax deduction because the payment is deducted from your salary before tax is calculated. This means that the amount taxed on your salary statement is reduced by the pension payment. If you are making private payments into a lifelong life pension, you will receive tax deduction via your annual tax assessment notice in your tax folder on skat.dk. You must note the payment on your tax assessment notice in order to receive tax deduction. If you live in Greenland and are liable to pay tax there, you cannot receive a Greenlandic tax deduction for payments into a lifelong life pension with PFA.

The time frame can vary, but the standard notice periods range from the current month plus 1 month to the current month plus 3 months.

Please contact your financial institution if you wish to establish, change or terminate a Letsikring plan.

PFA has a unique profit distribution model that differs from that of the other commercial pension companies by ensuring that as much value as possible is returned to the customers. This happens through CustomerCapital, which gives our customers an extra high return on part of their savings.

Read more about CustomerCapital here     

At My PFA, you can see whether CustomerCapital is included in your pension plan. You can also see how much you have saved in CustomerCapital and the size of return it has generated.

If you have a savings plan with regular payments and the plan you are paying into allows for CustomerCapital, you can opt for CustomerCapital on My PFA.

If you no longer want CustomerCapital, it can be deselected at My PFA.

The interest on PFA Individual CustomerCapital is credited to your ordinary pension savings in April of the following year. PFA may introduce an ongoing interest, but it is currently 0.

The Pension Estimate indicates whether your savings for retirement are sufficient.

The Pension Estimate is a single figure that shows the strength of your savings. We calculate your Pension Estimate based on information about your financial situation.

You find The Pension Estimate when you log into My PFA. Here you can get the full overview of your retirement finances – including both savings and payouts.

Please contact us at (+45) 70 12 50 00 if you want to increase your pension contributions. 

A decrease in your Pension Estimate may be due to various reasons. This could, for instance, be that:
1. your salary has increased, which cause a lower Pension Estimate. This is because the Pension Estimate is calculated based on your current salary.
2. your PensionsInfo report is outdated and therefore not included in the Pension Estimate. This can be solved by submitting a new report.
3. there has been changes to the information about your assets or property – please check the entered details. 
4. the preferred retirement age has been set at to a lower age than previously.
5. you have reduced your voluntary payment.
6. you have deselected state pension and ATP in the calculation.
7. there has been a negative return, which has reduced your pension savings.

The pension check-up is our way of helping you gain an overview of whether your savings and insurance cover match your needs. We use the colours red, yellow or green to indicate whether your plan matches our recommendations or if you should consider making adjustments.

On My PFA in the Payout Plan, you can see how much you can expect to receive at the agreed time of retirement.

Instalment pension
Payouts from an instalment pension or temporary life pension are subject to personal income tax. If your instalment pension is very small, you can have it paid out as a lump sum against a flat-rate tax of 60 %.

Lifelong life pension
Payouts from a lifelong life pension are subject to personal income tax.
You can convert your employer-funded life pension to a lump sum on retirement if the annual payout totals DKK 12,800 or less. In this case, the payout will be subject to a 40 % flat-rate tax.

Old age savings
Payouts from an old-age savings plan are not subject to tax as the payments haven’t been tax-deductible.

Endowment pension
In 2026, payouts from an endowment pension are subject to a flat-rate tax of 40 %.

If you have signed a payout agreement, you will receive a letter on My PFA, a few days before the agreed payout date. In the letter you can see what your payouts will be for the year.

During December, PFA will send out messages/letters to the customers currently receiving payouts. The message/letter includes information about next year’s payouts. If your payout comes from a market rate plan (PFA Plus), you will typically be able to see your payout on My PFA from around mid-November.

If you live outside Denmark, you can apply for exemption from pension yield tax.

It is the Danish tax authorities that decides whether you can be exempt from pension yield tax. Therefore, you need to contact the tax authorities to get more information.

If the Danish tax authorities decide that you may be exempt from pension yield tax, you will receive an exemption declaration which you must forward to us.

Read more about pension yield tax 

Instalment pension
Payouts from your instalment pension or temporary life pension are subject to personal income tax.
If your instalment pension is very small, you can have it paid out as a lump sum against a flat-rate tax of 60 %.

Lifelong life pension
Payouts from your lifelong life pension are subject to personal income tax. You can convert your employer-funded life pension to a lump sum on retirement if the annual payout totals DKK 13,400 or less. In this case, the payout will be subject to a 40 % flat-rate tax.

Old age savings
Payouts from an old-age savings plan are not subject to tax as the payments have not been tax-deductible.

Endowment pension
In 2026, payouts from an endowment pension are subject to a flat-rate tax of 40 %.

Seen from a taxation perspective, limitations apply to the amount that you can pay to the various savings types in order to get full tax deductibility for the payments.

Instalment pension
In 2026, you can pay a maximum of DKK 68,700 to an instalment pension or a temporary life pension. This applies regardless of whether you make private payments or payments through your employer.

Lifelong life pension
In 2026, you can pay up to DKK 63,200 into your private life pension. If you pay more, the deduction will be evenly distributed from this year and over the next 9 years. If the single payment amounts to less than DKK 603,000, it can be deducted using the top-up allowance (DKK 63,200 in 2026) until the full amount has been deducted. You decide this yourself in your preliminary income assessment.

If you make extra payments to your lifelong life pension through your employer, there is no limit to how much you can pay.

Old-age savings
The amount limit depends on how many years you have until your state retirement age.

If you have more than seven years until your state retirement age, you can pay DKK 9,900 into your old-age savings plan.

If you have seven years or less until your state retirement age, you can pay DKK 64,200 into your old-age savings plan.

You can request to get your payments changed. If you have made payments to both a private plan and a plan through an employer, you must contact your bank or the pension company that you have the private plan with. The is because payments via your employer take precedence to private payments. If you have made payments via an employer (for example a former employer) to a plan with another pension company, you must send us documentation. You can find the information on Skat.dk under “Tax information” – “Employer-administered pension plans” and “Privately arranged pension plans”. We will then assess the possibility of changing your payments to a lifelong pension instead. You will hear from us if, contrary to expectations, we are unable to change the payment.

If you have paid too much into your old-age savings, this will result in a flat-rate tax of 20 per cent on the excess amount paid. The Danish Tax Agency will collect the charge through your tax assessment notice. If it is possible within the amount limits, the excess amount can be transferred to an instalment pension and/or a life pension, thereby reducing the tax to the state to 4 per cent.

It is possible to make adjustments for the previous four calendar years, provided this is done before 1 May. This means that in 2026, after 30 April, we can make adjustments for 2023, 2024 and 2025, but not for 2022 or earlier years. Call us at (+45) 70 12 50 00.

If you only make payments through PFA, we will ensure that you do not pay more than the permitted amount into the various pension plans. If you make pension payments outside of PFA, it is important that you inform us how much you pay to each pension plan, so that we can ensure that you do not pay more than the permitted amount.

If you make payments to life pension or instalment pension in a pension plan, you will receive tax deduction for the payments, which reduces your taxable income. You do not receive tax deduction for payments if you are making payments into old-age savings in a pension plan. In addition, there are pension plans that are structured in such a way that payments are not eligible for tax deductions. If you have any questions about how your pension payments affect your tax, we recommend that you contact a tax adviser or PFA Advisory Services Centre.

Section 39 a of the Greenlandic Income Tax Act regulates the taxation of pension plans under which the employer pays into a lifelong pension plan – typically with a Danish pension company such as PFA – for an employee who is liable to tax in Greenland.
The arrangement means that:
–The payments are taxed in Greenland before they are transferred to the pension company.
–The return on the pension savings is taxed at 15.3 %, which is deducted by the pension company.
–Payouts from the pension are tax-free when they are made as lifelong payments.

When you have a market rate plan, we invest your savings in shares, bonds and similar based on the investment profile you have selected.

With a market rate plan, you are not guaranteed a fixed return and therefore not a fixed payout either.

In return, PFA can invest your money more freely and invest a larger part in shares, properties etc. In our experience, this provides a better return than traditional average interest rate plans in the long run.

PFA’s market rate product is called PFA Plus. Read more about market rate

With a savings plan in the average interest rate environment, your savings earn the deposit interest rate that PFA sets on an ongoing basis.

At the same time, you are guaranteed a fixed payout on retirement.

This means that with an average interest rate plan, you know the size of the minimum payout you will receive on retirement. In return, your plan does not have the same high return potential as market rate plans do.
Read more about average interest rate

The calculation of the size of the guaranteed benefits is based on a set of assumptions concerning the rate of interest, risk, expenses etc.

The assumed rate of interest is called the basic interest rate. The size of the basic interest rate depends on when the pension plan was established and when any increases in the size of the payments took effect.

The basic interest rate is not comparable with a guaranteed rate of interest. The deposit interest rate, which is the current rate of interest, may during some periods be higher or lower than the basic interest rate as long as we are able to uphold the guaranteed benefits at the time of payout.

With an average interest rate plan, you do not receive a guaranteed rate of interest, instead you receive a minimum payout on retirement.

The calculation of the size of the guaranteed benefits is based on a set of assumptions concerning the rate of interest, risk, expenses etc.

The assumed rate of interest is called the basic interest rate. The size of the basic interest rate depends on when the pension plan was established and when any increases in the size of the payments took effect. 

We fix the deposit interest rate on an ongoing basis based on the development on the financial markets and with regard to being able to honor our responsibilities towards our customers.

Under Danish law, we are required to set aside sufficient funds to ensure that all our customers receive their guaranteed minimum benefits on retirement.

You can see the return on your savings at My PFA.

You can also follow the return on the various investment profiles here.

At My PFA you can see which investment profile you have, and you can also switch to another investment profile.

If you have a PFA Plus plan, you can see your investment profile at My PFA. Here, you can also switch to another profile.

Typically, you can choose among three different investment profiles depending on your risk appetite. Read about the three investment profiles here

You can change your investment profile at My PFA.

Which investment profile you should choose depends on whether you give priority to a strong return potential or a low level of risk. Before you decide which investment profile you should choose, you can use our Investment Guide.

Yes, if you have an interest in investing and want to take responsibility for the investment of your savings, you can choose ‘You Invest’.

With ‘You Invest’, you decide which funds you want to place your money in and how to allocate your money among the different funds. All of this takes place at My PFA.

With ‘You Invest’, the investment of your savings is entirely your own responsibility, and PFA does not offer personal investment advice.

Not all of our customers can select ‘You Invest’. At My PFA, you can see whether this option is available to you.

Yes, you can decide for yourself whether your savings should have an extra focus on climate. You can do this by choosing to have part of your savings invested in PFA Climate Plus. You do this by choosing an investment profile in PFA Plus and then selecting the desired share in PFA Climate Plus. You also have the option to select the desired share in PFA Climate Plus if your savings are in PFA Flexible.  You can change your investment choices at My PFA.

Yes, your pension savings will continue to be invested even when you have started your payout. If you have Profile Low, Medium or High the percentage of shares will continue to be reduced when you receive payout. You can read more about the investment profiles here.

PFA does not provide information about current positions in shares and bonds, but here you can see the most recently published overviews of listed shares and bonds in PFA. Here you can also see which companies formed part of the PFA Climate Plus holdings at the time of publication.

As a rule, we automatically receive information about your address from the Danish Civil Registration System, so you do not need to contact us when you move.

If you have address protection, we do not receive information about your address, and you must therefore contact us if you move.

If you live outside Denmark, you need to fill in a form in order for us to change your address. In this case, we kindly ask that you contact us to request the form.

If you receive payouts from PFA Pension and would like to change the account number we pay into, please send us a message via My PFA.

If you would like to change your email address or phone number, you can do so on My PFA under ‘Contact information’.

If you want to change who receives the money in the event of your death, you need to complete a beneficiary declaration.

Download beneficiary declaration

If you are unsure about who will receive the money from your pension plan when you die, please call us at (+45) 70 12 50 00.

The costs depend on the type of savings plan you have.

You can read more about costs here

On My PFA, you can see the exact amount you pay in costs.

The size of the fee varies from one company to the other. If you want to know the exact amount, please contact the company that you are transferring your savings from.

On My PFA, you can see the price of the insurance cover included in your pension plan.

The first three changes of investment profile in PFA within the same calendar month are free of charge, i.e., without any additional costs. This also applies to changes in the investment distribution in PFA Flexible or the share in PFA Climate Plus. If you make more than three changes, you must pay 0.5 per cent of the savings being reallocated each time. If you change your investment profile, your share in PFA Climate Plus or the investment allocation in PFA Flexible at the same time, you only pay 0.5 per cent of the savings being reallocated, as this is considered one change.

No, there are no additional costs associated with savings in PFA Climate Plus, as the cost level is the same as for the rest of your savings.

There are no costs associated with terminating ongoing contributions or voluntary insurance on your pension plan with PFA. The termination must be made in writing. You can send us a message by logging in to My PFA. When you notify us, please state your customer or policy number.

There are no costs associated with decreasing or increasing your insurance cover with PFA. However, changes may require the submission of health information, which must be deemed satisfactory by PFA. The change in insurance coverage means that the cost of your insurance will change.

There are no costs associated with starting payouts with PFA once you have reached your retirement age. If you wish to start your payouts, please call us at (+45) 70 12 50 00 to get advice and to initiate your payouts. Please remember that you need to notify us at least 1.5 months before you want to start receiving payouts. This way, we can ensure that you will start receiving payouts on the requested date.

Read more about the earliest payout age for old-age savings here.

There are no costs associated with starting payouts with PFA once you have reached your retirement age. If you wish to start your payouts, please call us at (+45) 70 12 50 00 to get advice and to initiate your payouts. Please remember that you need to notify us at least 1.5 months before you want to start receiving payouts. This way, we can ensure that you will start receiving payouts on the requested date.

Read more about the earliest payout age for endowment pension here

There are no costs associated with starting payouts with PFA once you have reached your retirement age. If you wish to start your payouts, please call us at (+45) 70 12 50 00 to get advice and to initiate your payouts. Please remember that you need to notify us at least 1.5 months before you want to start receiving payouts. This way, we can ensure that you will start receiving payouts on the requested date.

Read more about the earliest payout age for instalment pension here

There are no costs associated with starting payouts with PFA once you have reached your retirement age. If you wish to start your payouts, please call us at (+45) 70 12 50 00 to get advice and to initiate your payouts. Please remember that you need to notify us at least 1.5 months before you want to start receiving payouts. This way, we can ensure that you will start receiving payouts on the requested date.

Read more about the earliest payout age for instalment pension here

If you do not wish to receive digital communication from PFA Pension, you may contact PFA Pension to inquire about the possibilities for exemption. Upon exemption, PFA Pension may charge a fee for it.

PFA Grant is a contribution to your investment costs. It is stated in your employer’s/organisation’s agreement whether you are entitled to a PFA Grant. You can see your potential grant on My PFA under Costs.

There are many aspects you need to consider if you are considering transferring your pension savings from other companies to PFA.

There may be costs associated with the transfers, or your savings with the other company may have been set up on terms that are worth preserving.

We want to make sure that you get the best advice about transferring your savings, and therefore we kindly ask that you call us at (+45) 70 12 50 00.

Before you call us, you can log into My PFA and retrieve information about your other plans. This way you get the full overview of all your pension plans.

When you combine your pension savings in one place, you save on administrative costs, which means more money when you retire. At the same time, you get a better overview of your pension savings when everything is combined in one place.

When you want to transfer one or more savings plans to PFA, there are a few things you need to be aware of.

There may be costs associated with the transfers, or your savings with the other company may have been set up on terms that are worth preserving.

We want to make sure that you get the best advice about transferring your savings, and therefore we kindly ask that you call us at (+45) 70 12 50 00.

When you want to transfer one or more savings plans to PFA, there are a few things you need to be aware of.

If you want to transfer your savings from PFA to another company, you need to contact the receiving company. The company in question will handle all the practicalities in connection with the transfer.

Please note that it costs DKK 2,195 (2026) to transfer savings from PFA to another company.

If you make payments into your PFA pension plan, PFA does not charge a fee to receive your pension savings from other companies.

Generally, the company that you are transferring your savings from will charge a transfer fee.

The size of the fee varies from one company to the other. If you want to know the exact amount, please contact the company that you are transferring your savings from.

It may vary from company to company, but as a rule of thumb, the majority of transfers are completed within 2 months.

As a rule, the value of your accumulated Individual CustomerCapital will be included when you transfer your pension plan out of PFA. However, this only applies as long as PFA meets the solvency capital requirement.

It is not possible to transfer part of the pension savings from a pension plan in another pension company to PFA. However, it is possible to transfer part of the pension savings from a pension plan in a financial institution to PFA. Please contact us at (+45) 70 12 50 00 to initiate the process.

PFA does not offer the option to transfer part of the pension savings from a pension plan in PFA to a pension plan in another pension company or a financial institution.

You will not automatically be notified when the transfer is received by PFA, but once PFA has received the transfer, you can view it on My PFA under ‘Payments’.

If you transfer your savings from the average interest rate environment to a market rate plan, you will, in some cases, get offered a transfer allowance in return for the guaranteed benefits that you give up. The transfer allowance is a nonrecurring amount that will be transferred to your market rate plan. Please contact us at (+45) 70 12 50 00 for advice on transitioning from an average interest rate plan to a market rate plan.

We only transfer savings to companies that are registered on the Danish Tax Agency’s list

Life pension is based on a collective pension arrangement, where those who live for a shorter period help fund those who live longer. If you wish to terminate your pension plan early, it goes against this fundamental principle of the collective pension arrangement. This is why we need to collect some information from you before we can initiate a payout.

Your pension plan includes various insurance plans that provide financial security for your dependants in the event of your death.

On My PFA, you can see the insurance plans you have and the exact cover they provide.

If you are married, your spouse will, as a rule, receive your life insurance and savings if you die before retirement. Unless you have designated a beneficiary.

A beneficiary designation is an agreement stating who we should pay the money to in the event of your death. With a beneficiary designation, you can choose who should receive the money or part of it.

It is important to consider who should receive the money. Otherwise, it may have major financial consequences for your dependants.

Unless agreed otherwise with us, your next of kin will receive the money from your pension plan. ‘Next of kin’ may vary depending on whether the policy/beneficiary designation was established before or after 1 January 2008. Read more about beneficiary designation and next of kin

Are you unsure who will receive the money from your pension plan in the event of your death? Then call us at (+45) 70 12 50 00.

If you want to change who receives the money in the event of your death, you need to complete a beneficiary declaration.

Download beneficiary declaration

If you are unsure about who will receive the money from your pension plan when you die, please call us at (+45) 70 12 50 00.

As a rule, most pension savings today include deposit security. This means that the amount you have saved up will be paid out to your dependants in the event of your death.

In addition, your pension plan may also include other insurance plans that will be paid out if you die.

On My PFA, you can see the exact amount that will be paid out in the event of your death.

You can secure your children financially in the event of your death by designating them as beneficiaries of your pension plan. This way, you ensure that your children will receive the money in the event of your death.

It is up to you whether your children should receive the full payout or whether they should share it with, for example, your spouse.

You can complete a beneficiary declaration here

Some pension agreements also allow you to add a children's pension. Children’s pension will be paid out monthly from the time of your death and until your children turn 21 or 24.

If you want to learn more about the possibility of including a children’s pension, please contact us at (+45) 70 12 50 00.

On My PFA under “Adjust my insurance cover”, you can use our Insurance Guide, and you also have the opportunity to adjust your insurance cover if needed.

When we are notified of a death by the Danish Civil Registration System, we forward a form to the estate that must be completed by the dependants. We will forward the form by post in order to obtain proof of identity of any surviving relatives. Once we have received the completed form, we will contact the surviving relatives if we need any supplementary information or a probate court certificate. If the deceased was living outside Denmark, please call us at (+45) 70 12 50 00.

Your old-age savings will be paid out to your dependants unless you have specified otherwise.

You can read more here

You can use your insurance cover by logging in to My PFA or you can call us at (+45) 70 12 50 00 to submit a claim

On My PFA, you can see your cover.

It is always a good idea to involve your own doctor. Your own doctor knows you better and can better assess if you should be referred to an examination or which treatment you need.

Your doctor cannot give you referrals to all types of examinations and treatments, however, it is always a good idea to involve your own doctor. Your own doctor knows you better and knows which treatment you need.
If your doctor has already given you a referral and you are unsure what you have been referred to, you can view your referral at www.sundhed.dk by logging in with your MitID. PFA does not have access to your electronic referrals.

If you have a referral, you can submit it via My PFA when you create a claim. You are also welcome to contact us to find out if it is necessary.

If an examination or treatment by a specialist is approved, PFA Pension has a quality-controlled network. You will receive the relevant contact details. You then contact the private hospital or clinic yourself. This means that you should not initiate examinations and treatments without prior accept from PFA Pension.

On My PFA, you can see which insurance cover you have. You can read more about the insurance cover here.

If you have registered for voluntary health insurance, please note that any pre-existing illnesses and illnesses that have arisen as a consequence hereof will not be covered until six months after the date of registration.

You can find your approval under Messages on My PFA.

Yes, you can generally choose your own therapist; however, PFA reserves the right to refer you to specific therapists for certain treatments. If you want to ensure that the full cost is covered by the health insurance, it is a requirement that the therapist has an agreement with the Danish National Health Service. For online treatment, you will automatically be assigned a therapist by our provider.

When your claim has gone through, you will receive a confirmation on My PFA.

PFA Health Insurance gives you access to quick examination and treatment at hospitals, clinics and by specialists.

Here, you can see what is covered by PFA Health Insurance and what is not

On My PFA, you can see whether you are covered by PFA Health Insurance.

Please contact our health centre at (+45) 70 12 50 00. You can also submit your claim here

Once you have been approved for examination or treatment, you will generally be referred to a treatment facility within PFA’s quality-controlled network.

If you leave your job with the employer who is making payments to your pension plan, your insurance cover will lapse after 3 months.

PFA offers you the opportunity to continue your pension plan and thus keep your PFA Health Insurance when you leave your job.

For further information about prices, terms and conditions, please call us at (+45) 70 12 50 00.

In some cases, your children will be covered by your health insurance.

If you have PFA Health Insurance, you will often be able to take out a health insurance for your spouse or domestic partner – again depending on the agreement between your employer and PFA.

If you want to see whether you have PFA Health Insurance for your children, you can log in to My PFA. Here you can also see whether your children are covered by the insurance.

If you want to learn more about the possibility of taking out health insurance for your spouse, please call us at (+45) 70 12 50 00.

Your partner is not covered by your PFA Health Insurance. If you have PFA Health Insurance, your spouse, domestic partner or registered partner can often purchase the insurance at a favourable price subject to certain conditions. Your partner can purchase the insurance if this is permitted under the agreement between your employer/organisation and PFA.

The health insurance is established separately and is paid annually via Betalingsservice. Your partner can view the health insurance on My PFA under “Your insurance cover”.

As a general rule, all treatment takes place in Denmark, but there may be exceptions. Please call us at (+45) 70 12 50 00 if you are unsure.

Your health insurance does not cover dental treatment, dental surgery or treatment and surgery of the jaw caused by dental problems. Bite plates are not covered either.

Under certain conditions, it is possible to transfer seniority from a health insurance plan with another company. You should therefore remember to mention this if you submit a claim.

PFA can help by providing access to crisis psychologists. Call us at (+45) 70 12 50 00. We are ready to help you. 

PFA does not generally cover expenses for treatment for addiction if there is no waiting time in the public healthcare system. 

If you need answers to any further questions, please call us at (+45) 70 12 50 00. We are ready to help you.

To be able to advise you properly about concussion, we would like to speak to you as the help we can offer depends on your situation and on how you are covered by your insurance plans.
Call us at (+45) 70 12 50 00. We are ready to help you.

The insurance provides cover in the event of long-term illness that leaves you unable to work.

Read more about PFA Occupational Capacity

Log into My PFA and see how you are covered by PFA Occupational Capacity.

Depending on your pension plan, you will usually be entitled to a monthly payouts if your occupational capacity is reduced by at least 2/3 or at least 50 per cent.

At the earliest, the payouts will start 3 months after your first sick day. For some pension plans, the payouts start after 6 or 12 months.

Your payout options depend on your pension plan.

Log into My PFA and see what applies to you.

You can also report your claim and read more about the claims process online.

If you want to change your PFA Occupational Capacity, please call us at (+45) 70 12 50 00.

At My PFA, you can see whether you are covered by PFA Occupational Capacity and the size of your cover.

View the list of diagnoses typically covered by the insurance

If you want to see exactly which illnesses and diagnoses that are covered by your insurance, you can access the list in your terms and conditions of pension at My PFA.

At My PFA, you can see whether you are covered by PFA Critical Illness and the size of your cover.

If you want to change your PFA Critical Illness, please contact us at (+45) 70 12 50 00.

PFA attaches great importance to personal service, and you are welcome to contact us at (+45) 70 80 78 70 if you need to use your insurance.

Report your claim and read more about the claims process.

You find your terms and conditions of pension/insurance at My PFA under 'My documents'.

If you have an average intereste rate plan, you find a guide to how you access your insurance conditions under 'My documents'.

PFA Preventive Care makes it easy to intervene before a minor disorder turns into a serious problem. Just select a preventive treatment and book online.

PFA Preventive Care gives you access to a number of treatments if you are experiencing any work-related pain or problems in your back, shoulders, neck, arms or legs. A referral from your doctor is not needed.
However, the insurance does not cover injuries sustained during leisure time – for instance from fitness or sports activities.

Read more about PFA Preventive Care

On My PFA, you can see whether you are covered by PFA Preventive Care.

With PFA Preventive Care, you can receive reflexology, physiotherapy, massage and treatment by a chiropractor.

You can book a treatment on My PFA or by calling Falck Healthcare at (+45) 70 10 20 42.

Your pension plan includes various insurance plans that provide financial security for your dependants in the event of your death.

On My PFA, you can see the insurance plans you have and the exact cover they provide..

If you are married, your spouse will, as a rule, receive your life insurance and savings if you die before retirement. Unless you have designated a beneficiary.

A beneficiary designation is an agreement stating who we should pay the money to in the event of your death. With a beneficiary designation, you can choose who should receive the money or part of it.

It is important to consider who should receive the money. Otherwise, it may have major financial consequences for your dependants.

Unless agreed otherwise with us, your next of kin will receive the money from your pension plan. ‘Next of kin’ may vary depending on whether the policy/beneficiary designation was established before or after 1 January 2008. Read more about beneficiary designation and next of kin.

Are you unsure who will receive the money from your pension plan in the event of your death? Then call us at (+45) 70 12 50 00.

If you want to change who receives the money in the event of your death, you need to complete a beneficiary declaration.

Download beneficiary declaration

If you are unsure about who will receive the money from your pension plan when you die, please call us at (+45) 70 12 50 00.

As a rule, most pension savings today include deposit security. This means that the amount you have saved up will be paid out to your dependants in the event of your death.

In addition, your pension plan may also include other insurance plans that will be paid out if you die.

On My PFA, you can see the exact amount that will be paid out in the event of your death.

You can secure your children financially in the event of your death by designating them as beneficiaries of your pension plan. This way, you ensure that your children will receive the money in the event of your death.

You can complete a beneficiary declaration here

Some pension agreements also allow you to add a children's pension. Children’s pension will be paid out monthly from the time of your death and until your children turn 21 or 24.

If you want to learn more about the possibility of including a children’s pension, please contact us at (+45) 70 12 50 00.

When we are notified of a death by the Danish Civil Registration System, we forward a form to the estate that must be completed by the dependants. We will forward the form by post in order to obtain proof of identity of any surviving relatives. Once we have received the completed form, we will contact the surviving relatives if we need any supplementary information or a probate court certificate.

If the deceased was living outside Denmark, please call us at (+45) 70 12 50 00.

If you want to change your insurance cover, please contact us at (+45) 70 12 50 00 to get advice on the best way to combine your insurance plans.

At My PFA, you can see an overview of your insurance cover.

The overview shows the size of your coverage, how the individual insurance plans work and what you need to do if you need to use one of your insurance plans.

In the insurance guide at My PFA, you can also see what level of cover PFA recommends that you have.

If you pay for your insurance cover on a private or voluntary basis, you are free to terminate your insurance cover when you no longer need it.

The term of notice is end of the month + one month.

If you have paid for a full year, we will refund the excess amount.
The termination must be made in writing.

Please remember to state your customer or policy number when you terminate your insurance cover.

When you leave your job, you will, as a rule, get three months with payments on hold, meaning that during this period you will still be covered by your insurance plans even though you are not making any payments. During this period, the price of your insurance cover will be deducted from your savings.

If you already when you leave your job know that you will not need your insurance plans for the next three months, you can terminate your insurance cover with effect from the first day of the following month.

If you want your insurance cover to lapse before the end of the three months with payments on hold, you need to notify us in writing, and we therefore kindly ask that you message us using the below contact form.

The letter you have received briefly describes your options after your payments have stopped. What will happen to your pension plan depends on your current situation and whether you will start a new job right away or you have left your job without a new job at hand.

If you are unsure about how you want to continue your plan, please contact us at (+45) 70 12 50 00. 

If your new job uses another pension company than PFA, you should look into whether your new insurance plans offer the same level of cover as your PFA plans did.

If that is the case, you can change your PFA plan into a pension plan without payments and without any insurance cover.

This way, you pay minimum expenses and we will continue investing your pension savings. Read more about pension plans without payments

You can also consider transferring your PFA plan to your new pension company so you only have to pay a single set of administrative expenses. 

If you are able to, you can make your own payments to the pension plan after you leave your job.

This way, your savings plan will continue and you keep your insurance cover.

For further information about prices, terms and conditions, please contact us at (+45) 70 12 50 00. 

If you are unable to continue the payments to your pension plan when you leave your job, you can choose to put your plan on hold for a period of time.

Putting your payments on hold means that you do not make any payments to your plan but you still keep your insurance cover and the price of your insurance cover is deducted from your savings.

Putting your payments on hold can be a good solution if you want to keep your insurance cover while you clarify your future job situation.

You can also change your plan into a plan without payments and insurance cover.

This way, you pay minimum expenses and we will continue investing your pension savings.

Read more about pension plans without payments

When you leave your job, you will, as a rule, get three months with payments on hold, meaning that during this period you will still be covered by your insurance plans even though you are not making any payments. During this period, the price of your insurance cover will be deducted from your savings.

If you already when you leave your job know that you will not need your insurance plans for the next three months, you can terminate your insurance cover with effect from the first day of the following month.

If you want your insurance cover to lapse before the end of the three months with payments on hold, you need to notify us in writing, and we therefore kindly ask that you message us by writing a message at My PFA. 

Leaving your job doesn't necessarily mean that we are able to pay out your savings.

If you have a pension plan through your current or previous employer, it is usually not possible to have your savings paid out before you reach the agreed retirement age.

If you are able to have your pension savings paid out before you reach the agreed retirement age, they will be subject to a 60 per cent flat-rate tax to the Danish state. In addition, PFA charges a fee of DKK 2,095.

If you want to learn more about the possibility of having your savings paid out early, please contact us at (+45) 70 12 50 00. 

If you are married, it will, as a rule, be your spouse, who will receive your life insurance and your savings if you die before retirement. Unless you have appointed another beneficiary.

A beneficiary appointment is an agreement about who we should pay the money to in the event of your death. By completing a beneficiary declaration, you decide who should receive the money or a part of them.

Deciding who should receive these benefits is important because it protects your dependants from severe financial consequences.

Unless otherwise agreed with us, your next of kin will receive the money from your pension plan. Your next of kin may vary depending on whether the policy was established (or the beneficiary appointment was made) before or after 1 January 2008.
Read more about appointing beneficiaries and next of kin        

The payout from the pension plan depends on who has been appointed beneficiary to the plan as this influences the size of the inheritance tax.

Please contact us at (+45) 70 12 50 00 if you want to learn more about the size of the payout. 

When we are notified of a death by the Danish Central Office of Civil Registration, we forward a form to the estate that must be competed by  the dependants. We will forward the form by post in order to obtain proof of identity of any surviving relatives.
Once we have received the completed form, we will contact the surviving relatives if we need any supplementary information or a probate Court certificate.

If the deceased was living outside Denmark, please contact us at (+45) 70 12 50 00. 

How we recommend that you secure your spouse financially depends on whether you have children and/or any mortgage debt.

If you need advice on how to best secure your spouse financially, please contact us at (+45) 70 12 50 00. 

If you are married, it will, as a rule, be your spouse, who will receive your life insurance and your savings if you die before retirement. Unless you have appointed another beneficiary.

A beneficiary appointment is an agreement about who we should pay the money to in the event of your death. By completing a beneficiary declaration, you decide who should receive the money or a part of them.

Deciding who should receive these benefits is important because it protects your dependants from severe financial consequences.

Unless otherwise agreed with us, your next of kin will receive the money from your pension plan. Your next of kin may vary depending on whether the policy was established (or the beneficiary appointment was made) before or after 1 January 2008.
Read more about appointing beneficiaries and next of kin

If you would like to change the appointment of beneficiaries, you need to complete a beneficiary declaration.

Download beneficiary declaration

If you are unsure about who will receive the money from your pension plan when you die, please contact us at (+45) 70 12 50 00. 

If you are getting a divorce, you need to consider changing the beneficiary of you pension plan.

You also ought to consider changing your insurance cover as your needs may have changed.

If you and your former spouse decide that you want to split your pension plan, you need to contact us at (+45) 70 12 50 00.

If your employer stations you outside Denmark, your salary will, as a rule, not be subject to any Danish taxes. This means that your pension payments will no longer qualify for tax deduction in Denmark. You can establish a special plan which you can make payments to while you are stationed abroad – a so-called Section 53A plan.

Read more about being stationed abroad

If you during expatriate service set up a non-deductible plan (Section 53A), the payments to the plan are not tax deductible. This means that the payouts won't be subject to tax.

Please note that you need to be able to document that the payments to the plan haven't been tax deductible during your expatriate service. 

As the payments are not tax deductible in Denmark, you do not need to report them to SKAT (the Danish tax authorities).

Read more about taxation and expatriate service

If you are being stationed abroad, we need an agreement signed by you and your employer if you want to change your plan into a non-deductible pension plan (Section 53A).

Please note that we can only change your future payments and not make any changes retroactively unless specific circumstances apply.

To get the agreement that you and your employer need to sign, you simply need to contact us at (+45) 70 12 50 00. 

If you live outside Denmark, you can apply for exemption from pension yield tax.

It is SKAT (the Danish tax authorities) that decides whether you can be exempt from pension yield tax.

Therefore, you need to contact SKAT to get more information.

If SKAT decides that you are to be exempt from pension yield tax, you will receive an exemption declaration which you must forward to us.

Read more about pension yield tax

When you retire and want to initiate payouts from your savings plan, we want to make sure that the payouts are made according to your preferences.

The first step is to log into My PFA and access the Pension Plan. Here, a payout plan is illustrated and you can try changing your retirement age or the payout period, and you can put together a plan that matches your specific preferences.

Please contact us at (+45) 70 12 50 00 to get advice on your payout plan and to initiate your payouts. 

In order to ensure that your payouts will start at the requested time, you need to notify us 1.5 months before you want your payouts to start. 

At My PFA in the Pension Plan, you can see how much to can expect to receive at the agreed time of retirement. 

Instalment pension
Payouts from an instalment pension or temporary life pension are subject to personal income tax. If your instalment pension is very small, you can have it paid out as a lump sum against a flat-rate tax of 60 per cent.

Lifelong life pension
Payouts from a lifelong life pension are subject to personal income tax. You can convert your employer-funded life pension to a lump sum on retirement if the annual payout totals DKK 12,800 or less. In this case, the payout will be subject to a 40 per cent flat-rate tax.

Old age savings
Payouts from an old age savings plan are not subject to tax as the payments haven't been tax deductible.

Endowment pension
In 2025, payouts from an endowment pension are subject to a flat-rate tax of 40 per cent.

It is up to you when you want to initiate the payouts.

In your pension certificate, you can see the agreed  time of payout that applies to your savings, for example age 67. However you are free to choose an earlier time of payout.

How soon you can start your pension payouts is regulated, and the rules are dependent on when you were born and when your savings plan was established.
Read the rules that apply to starting payouts

Please remember that you need to notify us 1.5 months before you want to start receiving payouts. This way, we ensure that you will start receiving payouts on the requested date.

Log into My PFA and use the Payout Plan to plan when and how you want to have your pension paid out. 

It is up to you when you want to retire, however, how long you can postpone your payouts is regulated. Read more

In your pension certificate, you can see the agreed time of payout that applies to your savings, for example age 67. You are free to choose to postpone the payout until after the stated time.

If you want to wait with starting your payouts, you simply postpone contacting us until it is relevant for you to do so. Once the agreed payout date has been exceeded, a new payout date will be fixed for your pension plan.

Please remember that you need to notify us 1,5 months before you want to start receiving payouts. This way, we ensure that you will start receiving payouts on the requested date.       

You can secure your children financially be appointing them as beneficiaries to your pension plan. This way, you ensure that your children will receive the money in the event of your death.

It is up to you whether you want your children to get the full payout or whether you prefer that the payout is split among your children and for instance your spouse.

You can complete a beneficiary declaration here

Some pension agreements also let you choose Children's pension.
Children's pension will be paid out monthly from the time of your death and until your children turn 21 or 24.

If you want to learn more about the possibility of including Children's pension, please contact us at (+45) 70 12 50 00. 

If you are married, it will, as a rule, be your spouse, who will receive your life insurance and your savings if you die before retirement. Unless you have appointed another beneficiary.

A beneficiary appointment is an agreement about who we should pay the money to in the event of your death. By completing a beneficiary declaration, you decide who should receive the money or a part of them.

Deciding who should receive these benefits is important because it protects your dependants from severe financial consequences.

Unless otherwise agreed with us, your next of kin will receive the money from your pension plan. Your next of kin may vary depending on whether the policy was established (or the beneficiary appointment was made) before or after 1 January 2008.
Read more about appointing beneficiaries and next of kin   

When you take a leave of absence without pay, you need to consider what should happen to your pension plan.

You can continue your pension plan and insurance cover by making payments yourself during your leave of absence.

If you are unable to continue the payments to your pension plan during your leave of absence, you can choose to put your plan on hold for a period of time. Putting your payments on hold means that you do not make any payments to your plan, but you still keep your insurance cover, and the price of your insurance cover is deducted from your savings.

It is important that you decide what you want to do no later than three months after the payments from your employer have stopped.

If you are unsure about how you want to continue your plan, please contact us at (+45) 70 12 50 00. 

When you are going on parental leave, it is important that we are notified as your employer will no longer be making payments to your plan.

We register when your payments will be resumed and put your plan on hold until then so that you will continue to be covered by your insurance plans during your parental leave. 

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App, iPhone/iPad:
- iOS 12 or newer

Please contact ud at (+45) 70 12 50 00 or write to us using the online contact form at the bottom of this page, then we will order a password for you. You will receive the password by mail within a few days or in your e-Boks.

If one or more of your pension plans are not displayed when you log into My PFA, it may be caused by a number of things.

In order for us to help you, please contact us at (+45) 70 12 50 00. 

You register for e-Boks at e-boks.dk.

Read more

In order to see whether you have added PFA as sender to e-Boks, you need to log into e-Boks.

If you have not added PFA as a sender, you can do so once you have logged into e-Boks.

Read more

In order for us to solve the problem, we kindly ask that you submit the following information:
- A screenshot of the error message
- Date and time of the occurrence of the error
- Which browser you were using (Chrome, Safari, Explorer, etc.)

Once we receive your enquiry, we will look into the case and get back to you as soon as possible.

You can login to My PFA and submit the information.     

Windows computer:
- Microsoft Edge, newest version
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iOS computer:
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- Safari, newest version

Tablet:
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Smartphone:
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We provide information about your pension plan to PensionsInfo, but we do not control how PensionsInfo processes the information they receive from us.

For example, we calculate the forecast af your payouts differently, and therefore these figures do not match. 

If your pension plans are displayed at My PFA, they should also be displayed at PensionsInfo as the information displayed at PensionsInfo comes from My PFA.

PensionsInfo only allows us approximately 60 seconds to transmit the requested data when you log on.

Sometimes, 60 seconds are not enough and therefore you may find that not all information from PFA is displayed the first time round.

If you log off, wait approximately 30 seconds and then log in again, the information will usually be available.

If this doesn't help, we can look into whether the missing information at PensionsInfo is caused by something else. Please contact us at (+45) 70 12 50 00.