PFA Health Insurance

Help from the
first symptoms

Use your insurance

We are ready to assist you if you need help

With PFA Health Insurance, you have the opportunity to receive help for treatment or diagnosis if you experience discomfort, fall ill or get injured. With an online notice of claim, you will receive a response quickly, allowing you to start treatment or diagnosis as soon as possible. See below, what to do.

 

1. First step is logging on to My PFA

Under 'Your insurance cover', select PFA Health Insurance and then click "Apply for Treatment". It's a good idea to have any doctor's referral* ready, as it will be needed along the way.
 
 
 

2. Please answer the questions and describe your situation

You can always save your data along the way, and then continue later. With an online notice of claim, you will receive a response within 24 hours.
 

   

 

3. Book your treatment

We will help you find a therapist within our network. If you want physiotherapy or chiropractic treatment, you have the option to choose your own therapist. Usually, PFA will settle the payment directly with the treatment facility.

     

 

Log on to My PFA and use your insurance

 
 
*A doctor's referral is not required if you need treatment by, for example, an osteopath, chiropractor, dietician, reflexologist or acupuncturist. In most cases, neither will it be required if you need treatment by a psychologist in connection with stress.

What does PFA Health Insurance cover?

The specifics of PFA Health Insurance vary depending on the agreement between your employer/organisation and PFA. If you log onto My PFA, you can see the details of your coverage.   

You can use the examination and treatment options etc. right from the day you become covered by the health insurance plan; however, the need for treatment must have occurred during the insurance period.

If you have registered for voluntary health insurance, please note that any pre-existing illnesses and illnesses that have arisen as a consequence of a pre-existing illness will not be covered until 6 months after the date of registration.
    

PFA Health Insurance may, for instance, cover

Treatment:
Chiropractor
Physiotherapist
Osteopath
Acupuncturist
Reflexologist
Dietician

Diagnosing:
 Expenses for pre-examinations

Surgery/follow-up treatment:
Treatment and re-examination at hospitals and Clinics, or by specialists 
Prescription-only medicine following treatment covered by the insurance 
Rehabilitation ordered by a specialist 
Recuperation
Temporary home help and home nursing care 
Transportation

Psychologist:
 Treatment by a psychologist

Psychiatrist:
 Examination and treatment of a mental illness by a psychiatrist 

Substance abuse:
 Treatment of abuse of alcohol, medicine and other intoxicants
Treatment of compulsive gambling

Not covered by PFA Health Insurance (non-exhaustive)

Chronic illnesses which have arisen before you took out PFA Health Insurance. However, chronic musculoskeletal disorders may be covered by your PFA Health Insurance

Cosmetic surgery, forehead lift, eyelid lift

Glasses, contact lenses, hearing aids or dental treatment

Any treatment needs that occurred before you were covered by PFA Health Insurance  

Emergency treatments (for instance situations that require doctors from the emergency service or casualty ward)

Alternative treatment

Log on to My PFA and read in your terms and conditions of pension precisely which cover applies to you 


Go to My PFA to see your coverage

Online support from a doctor, physiotherapist, psychologist, family therapist and coach

As part of PFA Health Insurance, you can get quick and professional online help by video call and phone call from:
  • A general practitioner
  • A physiotherapist on prevention and treatment of musculoskeletal pain
  • A psychologist for sleep disorders, stress and anxiety attacks
  • A family therapist to address challenges and concerns related to children’s well-being and development
  • A coach to deal with life challenges and changes before they turn into distress and stress.

Read more and book an appointment here

PFA Health Insurance for your family

PFA Health Insurance for your children

If you are covered by PFA Health Insurance, your children under the age of 24 are usually covered too.

If your children are not covered through your health insurance, you can contact us at 70 12 50 00, to take out health insurance for your children.

View how you and your children are covered at My PFA

 

PFA Health Insurance – Young Adults

Dependent on which type of PFA Health Insurance you have, you can buy PFA Health Insurance – Young Adults, for your children between the age of 24 and 28.

Please call our Advisory Services Centre at (+45) 70 12 50 00 to get a registration form

 

PFA Health Insurance for your partner

If you are covered by PFA Health Insurance, you are, in most cases, able to take out a health insurance plan for your spouse, domestic partner or registered partner at an advantageous price. You can choose to do so if the agreement between your employer/organisation and PFA allows for it, provided that your partner lives in Denmark. 

If your spouse, domestic partner or registered partner wants to take out PFA Health Insurance, provided that this is possible according to the pension agreement, you can use the form below. You may either print and send the form to PFA by ordinary mail or upload the form through My PFA and send it together with a message (select 'Messages' on the frontpage and then 'New message').

Take out health insurance for your spouse, domestic partner or registered partner




 

PFA Health Insurance for you between the ages of 60 and 79

If you have a savings plan with PFA and you have attained the age of 60, you and your spouse or partner can take out health insurance if you are not already insured through your employer.

Read more about the insurance