For those looking for housing

As a PFA customer, you have the advantage of being able to sign up for the waiting lists and receive preferential treatment for over 5,300 rental units owned by PFA. 

Our properties and waiting lists are accessed through My PFA,  where you need to create a profile. You will then be directed to Findbolig, where you can browse and sign up for housing  rented out by PFA .

In order to sign up for a housing unit, you must be a PFA customer, meaning that you must have savings or insurance with PFA Pension.  Additionally, you must be registered as living at the address of the apartment you may be offered. Please note that it is not possible to register children, etc. This is only possible in our student housing facilities and youth housing. Read more about this here

If you, as a customer, terminate your relationship with PFA, you can no longer be placed on a waiting list for PFA housing. However, if you have already been assigned a housing unit, you can keep living in it even if you are no longer a PFA customer.

If you have a pension plan with PFA through Letpension, you should contact your bank advisor to find out more about the possibility of recieving preferential housing.

The conditions for being assigned housing are:

• You cannot be registered as someone with unpaid debts in RKI (Ribers Credit Information)
• You are not allowed to use the housing unit as a shared residence
• Pets are not allowed*
• Smoking is not permitted in the rented property
• You are not allowed to rent out the housing unit, for example, via Airbnb
• You must be able to take over occupancy of the property on the specified date as well as accept the standard rental terms and rent level
• You must register the allocated rented property as your official address
• Viewing the housing unit is required before applying
  
  *An exception may be made to apply for one pet in specific properties. This will be stated in the description of the individual properties at Findbolig.

   

You can see your position on the waiting list on your profile at Findbolig. You will find this under 'Min side' (My page).  

Your contact details will be used to contact you if we are able to offer you one of your desired housing units. Therefore, please ensure that we have the correct contact details for you by visiting ‘Min side’ (My page) at Findbolig. 

You can read more about our privacy policy on the Findbolig website.

Currently (as of September 2024) there are more than 5,300 rental units available. You can see upcoming tenancies here.

All our housing are rented out based on market terms. The cost of rent varies from housing unit to housing unit, and you can find the prices at Findbolig. Please note that the prices listed at Findbolig may change – for example, due to renovations.

You can sign up for one of our housing options via a link at My PFA, which will take you to the Findbolig  website.
It is important that you create your Findbolig profile through My PFA, in order to b use your preferential right as a PFA customer.

Once you have created your profile at Findbolig you will find an overview of all of PFA’s rental properties by using the ‘search accommodation’ option, and selecting ‘PFA’ in the ‘Landlord’ box.

There are no limits on how many housing units you can sign up for. However, if you reject a housing offer three times, be aware that you will be registered as a passive housing seeker. This applies not only to the housing unit in question, but also to the other units you are registered for. Therefore, it is important that you only register for the housing you are interested in. 

Once you have registered for a housing unit, you can view your registration and your position on the waiting lists at Findbolig under ’Min side’ (My page). There, you can also modify your selected housing.

It is not possible to sign up for PFA Housing by contacting PFA via phone or email.

When a housing unit becomes available, it will be offered to several PFA customers who are on the waiting list.

Before you are assigned a housing unit, your relationship with PFA will be verified and you will receive an email stating that you have been offered a housing unit via your Findbolig account. The landlord's representative for the property will contact you and handle further communication, including information about the occupancy date and the drafting of the contract.

The housing is offered to several interested parties simultaneously. If more than one interested party accepts the offer, the housing will be offered to the person who is highest on the waiting list. It is a requirement that the housing unit must be viewed in order to conclude a rental agreement.

It is a requirement that you have an acceptable credit score. This means that the landlord’s representative will perform a credit check before offering you the housing unit. The purpose of this is to minimise the risk of losses.  A credit assessment involves checking if the person is listed in the RKI register. The landlord will not offer housing to people found in the RKI register. The customer who has been on the waiting list for the longest time and not listed in the RKI register, will be contacted directly for the allocation of the housing unit.       

If you accept a tenancy and get the tenancy?
You will be entitled to rent the tenancy and will subsequently be removed from the waiting lists for all properties that you have signed up for. You are welcome to sign up again.

If you accept a tenancy but do not get the tenancy
If you are offered a tenancy and accept it, but the tenancy is not assigned to you, you will retain your seniority on the waiting list and any other waiting lists for other properties you have signed up for.

If you decline an offered tenancy
If you are offered a tenancy and decline three times in a row, you will be moved to passive applicant status for all the tenancies you have signed up for. To become an active applicant again, you must go to your profile at findbolig.nu and mark yourself as active. 
When you are a passive applicant, you will continue to accrue seniority on the waiting list. You will not receive tenancy offers as a passive applicant. Therefore, it is important that you only sign up for exactly the housing facilities that you are interested in. 

If you do not reply when you are offered a tenancy
After three refusals or lack of response, you will be moved to passive applicant status. When you are a passive applicant, you will continue to accrue seniority on the waiting list, but you will not receive any housing offers.  

It is not possible to say when you will be offered an accommodation. That depends on the number of tenancies in the properties that you are interested in, how often they become available and your number on the list. Typically, there is a shorter waiting time on new and large properties, as there is a larger amount of tenancies and thus an increased turnover.

If you have previously signed up for one or more housing units that are no longer on the list of housing, it may be because the property is no longer available or maybe you have accepted an offer, which means you are automatically removed from all of your waiting lists. If the latter is the case, then you are welcome to sign up again. 

If you no longer wish to be on the waiting list for PFA Housing, you can change or delete your wishes in your account under ‘Min side’ (My page) on Findbolig.nu. Here you can view your waiting lists and then click on ‘Fjern min opskrivning’ (Remove me from this list). This will remove you from the waiting list.

You will only receive preferential access a housing unit if you have savings or insurance plans with PFA Pension. If you stop contributing to your PFA Pension plan, for example, due to changing jobs, you can still sign up for housing as long as you maintain your savings with PFA.

In connection with the allocation of accommodation, your relationship with PFA will be checked. If you are no longer a customer of PFA, you will be removed from the waiting list for all the housing units you are signed up for. 

If you have already been assigned a housing unit, you can keep living in it even if you are no longer a PFA Pension customer.

If you die while living in one of PFA’s properties, your surviving family members can continue living in the housing unit if they already have the unit as their official registered address.

If you get divorced or decide to no longer live together while living in one of PFA’s properties, you can keep living there if your name is on the rental contract – even if you are not a PFA Pension customer. If your name is the only one on the rental contract, then you are the only one who can remain in the housing unit. If both you and your (former) spouse/domestic partner are on the lease, then either one of you can choose to keep the housing unit.

When you sign up for a home, the landlord or the landlord’s representative for the property will get access to your contact details (name, email and phone number). This happens regardless of whether your name and address are protected information.
  
If, due to wanting to keep your name and address protected information, you no longer want to share your contact details with landlords or their representatives, then you must remove your housing selections and delete your account on Findbolig.nu under ‘Min side’ (My page). Once you remove your selected homes, you will be deregistered and will no longer be contacted.

If you have questions about your home, you must contact the landlord’s property administrator. You can find information on property administrators in your rental contract.

You can read more about how we process your personal data here. 

You can view all PFA’s properties and their locations at findbolig.nu (in Danish only) here.  

Your Findbolig.nu account is tied to your selected username. You can therefore always change your contact details on ‘Min side’ (My page) under ‘Min brugerprofil’ (My user profile). It is important that we always have the correct information about you, otherwise you will not receive notifications about currently available homes, etc.

On Findbolig.nu, you can use ‘Find bolig’ (Find home) to filter a search based on various facilities in PFA’s properties. This could be whether there is a balcony or elevator, if pets are allowed, parking options, etc. This allows you to ensure that the properties you sign up for also have the facilities that you need.

Active applicant = accrues seniority, receives property offers, moved to passive status after three refusals or lack of response without resetting seniority.

Passive applicant = accrues seniority, does NOT receive property offers.

Are you active or passive?
You can register as an active or passive applicant under 'Mine ventelister' when you log in to Findbolig.

Findbolig is a website that manages available rental units, youth housing units, and housing with waiting lists. It is free for PFA customers who create an account via My PFA to apply for available housing and to sign up for properties with waiting lists. 

You will receive preferential treatment when you create your account via My PFA. Once the account is created, Findbolig  will register you as a verified PFA customer. After that, you can log in directly to Findbolig to sign up for housing and view your position on the waiting list. 
 
Customers with a PFA pension plan through Letpension need to contact their bank advisor to learn more about the opportunities for getting preferential access.

New builds can either be a newly constructed property or an existing property that has been rebuilt into housing.

You can find an overview of our upcoming construction projects and properties on Findbolig, where you can sign up for any interest lists. You will receive an invitation by email regarding the viewing date and the start of the rental period. 

You will have the possibility of signing up for an exclusive showing, where you as a customer with PFA Pension will have the opportunity to see the new property and reserve a flat before other interested tenants.

If you reserve an apartment following a viewing, you typically have until the next viewing to confirm or cancel your reservation of the apartment. The next viewing is usually the following week. Therefore, the reservation is not final until you have confirmed it. 

Registering for a viewing does not affect your position on waiting lists or interest lists for other properties. The two lists are managed separately.

Once the date of the viewing has passed, you can no longer sign up for a viewing. Instead, PFA’s customers can – on equal footing with non PFA-customers– contact the landlord(s) and sign up for a viewing if there are still available units in the new construction project. Information about the landlord will be included in the text for the relevant new construction project on Findbolig. When the property is completed and fully rented out, it will appear alongside the other PFA properties on Findbolig. Here, you will have the opportunity to sign up for the waiting list and get priority for future vacant housing units in the property.

Once the property is ready for occupancy, it will shortly after be treated just like the other properties on Findbolig and classified as a ‘Ventelisteboliger’ (Waiting lists for housing). It will no longer be referred to as a 'new construction'. The property will be categorized based on the number of rooms, size of the housing unit, and rental price. If you wish to sign up for a housing unit, select it and click on ‘Skriv mig på venteliste’ (Add me to the waiting list).