Data ethics is also about data security.
As a pension company, PFA is used to and has set up its operations to process a lot of customer data. We are subject to comprehensive statutory obligations for data security and data protection, and processing data securely and responsibly is an integrated part of our culture and processes. At PFA, IT systems and processes are developed with a focus on our customer’s data security, and we have strict requirements for the validation and quality of the data that we use in the customer relationship.
PFA has organised itself in such a manner that there is a continual monitoring and control to ensure that data security remains robust. We have procedures that ensure that any suspected or identified breach of data security is immediately investigated so that the scope and impact of the incident on PFA’s customers can be determined, and the Danish Data Protection Agency is also notified as per the applicable regulations.
PFA collaborates with relevant authorities and industry organisations to increase the level of data security and resist the threat of cyber-attacks.