FAQ
Get answers to frequently asked questions
1. I am happy with my current profile. Can I keep it?
No, if you have Investment Profile B, C or D on 31 March 2025, your savings will automatically be moved to PFA Flexible with the following distributions on 1 April 2025:
Current Investment Profile B: Approximately 20 per cent in shares and equivalent investments and about 80 per cent in bonds and equivalent investments.
Current Investment Profile C: Approximately 30 per cent in shares and equivalent investments and about 70 per cent in bonds and equivalent investments.
Current Investment Profile D: Approximately 40 per cent in shares and equivalent investments and about 60 per cent in bonds and equivalent investments.
This distribution will be the same throughout the payout period unless you change it yourself. PFA Flexible includes the same underlying funds that you know from your current investment profile: The High-risk fund, which contains shares and similar investments and the Low-risk fund, which contains bonds and similar investments.
If you have Investment Profile A, then it will continue unchanged. However, the profile will change its name to Profile Cautious. This also applies if you have payout protection cover for your savings. If you have Investment Profile B with payout protection cover, your savings will be moved to Profile Low.
However, if you receive partial payouts from your pension plan, the proportion of shares and bonds, etc. may change when you move to PFA Flexible on 1 April 2025.
2. What does the change mean for my payouts?
The move will have no bearing on the size of your payouts as at 1 January 2025.
If you have Investment Profile A, B, C or D
The move will have no bearing on the size of your payouts.
The investment of your savings will continue unchanged and you will retain your current distribution between shares and equivalent investments and bonds and equivalent investments. This distribution will be the same throughout the payout period unless you change it yourself. However, if you have PFA Climate Plus, the slightly lower return expectations could affect your savings and thus your payouts.
The size of your payouts can increase and decrease each year and this also applies after 1 April 2025. The size of your payouts depends not only on the return, but also on developments in life expectancy, costs, societal conditions and taxes.
If you have Investment Profile B with payout protection cover or if you receive partial payouts from your pension plan as at 1 January 2025
The move to the new Profile Low or PFA Flexible is expected to have no, or minimal, impact on your payouts when they are first adjusted after 1 April 2025. The first adjustment of payouts after 1 April 2025 is expected to apply as at 1 January 2026.
The expectation is that there will be no or only a minimal impact on your payouts, as the investment of your savings will continue virtually unchanged after 1 April 2025 and with no significant changes to the proportion of assets, etc. and bonds, etc. in your savings. If you have PFA Climate Plus, the slightly lower return expectations in PFA Climate Plus can, on their own, affect your savings and thus also your payouts.
The size of your payouts can increase and decrease each year and this also applies after 1 April 2025. The size of your payouts depends not only on the return, but also on developments in life expectancy, costs, societal conditions and taxes.
3. Can I change my profile?
Yes, you can change your investment profile. If you are unsure if you have the right investment profile, you can get help from the Investment Guide at My PFA (mitpfa.dk).
A change in the investment of your savings will not affect your payouts for 2025, and we therefore recommend that you wait to take the guide until after 1 April 2025 when it will be updated with the new profiles and where you will have the opportunity to choose whether you want to gradually reduce your risk after the payouts begin.
If you choose to change your profile before 1 April 2025, you will still be automatically transferred to PFA Flexible on 1 April 2025, where you will get the same proportion of shares and corresponding investments as in the selected profile. After 1 April 2025, it will not be possible to select Investment Profile A and Investment Profile A/Profile Cautious will therefore not be included in the Investment Guide's recommendations.
Be aware that changes to your investment choice will have an impact on the investment of your savings and thus the size of your future payouts. The size of your payouts can increase and decrease each year and this also applies after 1 April 2025. The size of your payouts depends not only on the return, but also on developments in life expectancy, costs, societal conditions and taxes, among other things.
4. Will the change cost me anything?
No, the change itself does not cost anything. However, the investment costs deducted from the return may change as a result of the restructuring of your investments and are generally higher for shares and similar investments.
The investment costs for 2025 have not yet been determined, so we cannot provide the expected annual percentage rate (APR) for your investment profile at this time. You can always see the expected cost rates on Costs and prices and your actual costs at My PFA
5. When will the changes happen? And how is it going to happen?
The changes will take effect on 1 April 2025 when we will be moving your savings to PFA Flexible. You can always see your current allocation between shares and similar investments (High-risk funds) and bonds and similar investments (Low-risk funds) at My PFA. You will find it under Your Savings (‘Din Opsparing’) and then Investment Concepts (‘Investeringskoncepter’).
If you have your savings in Investment Profile A, the only change is that the profile will change its name to Profile Cautious on 1 April 2025. If you have Investment Profile B with payout protection cover, your savings will be moved to Profile Low on 1 April 2025.
6. Why are my savings being moved to PFA Flexible?
The reason for the move is that we have developed three new investment profiles: Profile Low, Medium and High, which from 1 April 2025 will replace our current Investment Profile B, C and D. The new profiles generally have a higher proportion of shares and similar investments. This will typically provide a higher expected return, but also greater fluctuations in returns and thus in pension savings and payouts, which we have assessed may be inappropriate for those who have started receiving full or partial payouts. We will therefore move your savings to PFA Flexible with the same proportion of shares, etc. that you have today and the investment of your savings can therefore continue as today.
If you currently have Investment Profile A, then it will continue unchanged. However, the profile will change its name to Profile Cautious. If you have Investment Profile B with payout protection cover, your savings will be moved to Profile Low on 1 April 2025.
7. Why can I not choose one of the new profiles before 1 April 2025?
The new profiles will only be ready on 1 April 2025.
8. I have not heard from PFA about the change yet. Does this mean that my savings will not be changed?
No, we send information to our customers during the period from November 2024 to February 2025. If you currently have your savings in PFA’s market-rate product PFA Plus and have one of the current investment profiles A, B, C or D, you will hear from us before the changes take effect on 1 April 2025.
If you currently have Investment Profile A, then your savings will continue unchanged. However, the profile will change its name to Profile Cautious. If you currently have one of the investment concepts PFA Optional (PFA Flexible from 1 April 2025) or You Invest, there will be no changes to your savings either. If you have PFA Climate Plus, the slightly lower return expectations in PFA Climate Plus could affect your savings and thus also your payouts.
9. Do I have to do anything myself?
No, the changes in the investment profiles and in PFA Climate Plus will occur automatically as at 1 April 2025.
If you have Investment Profile B, C or D, your savings will be moved to PFA Flexible. If you have Investment Profile A, then it will continue unchanged. However, the profile will change its name to Profile Cautious. This also applies if you have payout protection cover for your savings. If you have Investment Profile B with payout protection cover, your savings will be moved to Profile Low with payout protection cover.
In general, the changes should not give cause for you to change your investment profile and your investment risk. However, it is always a good idea to contact PFA’s Advisory Services Centre if you are in doubt about whether you have the right investment profile.
10. Where can I see my current investment profile?
You can always see your current investment profile at My PFA. Simply select Your Savings (‘Din Opsparing’) and then Investment Overview (‘Investeringsoversigt’).
11. When can I see the change at My PFA?
You can see the changes at My PFA from 1 April 2025. You can view your profile under Your Savings (‘Din Opsparing’) — Investment Overview (‘Investeringsoversigt’).
During April 2025, you will also receive a new pension certificate and new terms and conditions of pension at My PFA (mitpfa.dk).
12. What does it mean for me that PFA is adjusting the rules on how annual payouts are specified?
The adjustment means that the PFA will be able to determine the calculation method more flexibly in the future, for example, without using a payout rate as is the case today. The adjustment will not affect your payouts as at 1 April 2025 when the new investment profiles take effect.
13. Are you considering one of the new profiles in which the proportion of shares - as something new - will be gradually reduced into the retirement age?
If you are considering whether one of the new investment profiles is something for you, then you can get help from the Investment Guide at My PFA (mitpfa.dk). However, if you have payout protection cover attached to your savings, you are recommended to contact our Advisory Services Centre instead.
A change in the investment of your savings will not affect your payouts for 2025, and we recommend that you wait to take the Guide until after 1 April 2025 when it will be updated with the new profiles and you will have the opportunity to choose whether you want to gradually reduce your risk after the payouts begin.
If you choose to change your profile before 1 April 2025, you will still be automatically transferred to PFA Flexible on 1 April 2025 where you will get the same proportion of shares and corresponding investments as in the selected profile
After 1 April 2025, it will not be possible to select Investment Profile A and Investment Profile A/Profile Cautious will therefore not be included in the Investment Guide's recommendations.
14. My letter does not match my investment profile. What do I do?
You do not have to do anything. If the profile specified in the letter does not match your investment profile, it may be because you have changed profile since we prepared the letter. You can always see your current profile on My PFA under Your Savings (‘Din Opsparing’) and then Investment Overview (‘Investeringsoversigt’). The change is based on the selected profile as at 31 March 2025.
15. What other investment options do I have at PFA?
At PFA, we offer 3 different investment concepts in our market rate product, PFA Plus. You also have the option to choose PFA Climate Plus. Learn more about the investment concepts here.
16. Can I take the investment guide now, or do I have to wait until April 1, 2025?
You can take the Investment Guide now, but if you want to take the Investment Guide because you are unsure if you have the right investment profile, we recommend that you wait to take the guide until after 1 April 2025. This is when the guide will be updated with the new profiles and you will have the opportunity to choose whether you want to gradually reduce your risk after the payouts begin. The changes to our investment profiles will only take effect on 1 April 2025 and will therefore not affect your payouts as at 1 January 2025.
After 1 April 2025, it will not be possible to select Investment Profile A and Investment Profile A/Profile Cautious will therefore not be included in the Investment Guide's recommendations. Similarly, the guide will not include a recommendation to attach payout protection cover as PFA no longer recommends this.
If you have payout protection cover attached to your investment profile and are considering changing your investment profile, we recommend that you contact our Advisory Services Centre. The same applies if you currently receive partial payouts from your pension plan.
If you have any questions or need advice, feel free to call us at +45 70 80 82 47