PFA returns billions to customers

Despite significant turmoil in the financial markets with negative returns, PFA customers benefit from being part of a large and robust customer community. Denmark's largest commercial pension company, counting 1.3 million customers, is now distributing DKK 2.1 billion to its customers.

War in Ukraine, tariffs, and stock market declines. There is plenty to worry about at the moment. The great uncertainty has led to negative financial markets, which can be felt in Danish pension savings. However, many PFA customers with CustomerCapital can rejoice as DKK 2.1 billion is now being sent to their pension deposits.

“The substantial amount we share with our customers demonstrates that it is advantageous to be part of PFA's strong and robust customer community. In an especially uncertain time with negative financial markets, it provides some extra financial security for our customers,” says PFA's CEO Ole Krogh Petersen.

Higher interest

The customer community at PFA means that the majority of the profit goes back to the customers. And this year, customers with CustomerCapital will receive an even higher interest on their CustomerCapital. Where the interest rate has been 8 per cent in recent years, it has now been increased to 10 per cent. This interest pertains to 2024 but is being credited now.

“We are pleased that most of our customers can see their savings improve in a challenging time with headwinds in the market. For us at PFA, it is essential to contribute to creating financial security for our customers, and the customer community plays a crucial role in this, allowing us to provide some security back through the interest on their CustomerCapital, even in a turbulent year,” says Ole Krogh Petersen, adding:

“At PFA, we do not aim to generate a large profit for shareholders. Instead, the vast majority of our profit goes to the customers, which is precisely the strength of our unique customer ownership.”

Over the 21 years that PFA has been sharing profit and risk with customers, those with CustomerCapital have received more than DKK 28 billion in profit sharing.

Facts about CustomerCapital

You can see what has been credited to your PFA CustomerCapital at mitpfa.dk under “CustomerCapital”.

With approximately DKK 700 billion in customer funds, PFA is Denmark's largest commercial pension company and among the largest pension companies in Europe. PFA has more than 1.3 million customers and 6,000 corporate and organisational customers. The core of PFA's business model is a financial community with our customers, where the vast majority of the value created goes back to the customers. This happens, among other things, through CustomerCapital, which is PFA Pension's model for profit and risk sharing with the many customers who have PFA CustomerCapital.