Your Insurance Cover

This is an overview of your insurance cover. You can read the detailed terms in your terms and conditions of pension at My PFA (mitpfa.dk).

PFA Healthcare Hotline

PFA Healthcare Hotline is a health insurance feature which offers you advice and guidance over the phone regarding questions related to your everyday life. The advisers will be ready to provide assistance regarding issues that relate to your working life as well as your private life, such as well-being, stress, personal crises, lifestyle changes, serious illness, death or substance abuse. The advisers at the Healthcare Hotline all have a health professional background, and they can help you with physical, mental and social problems – whether they are large or small.

You can call the Healthcare Hotline at (+45) 70 12 50 00 on Monday to Thursday from 8:30 to 16:00 and on Fridays from 9:00 to 16:00.

PFA EarlyCare

If you have a PFA Occupational Capacity insurance plan with PFA, you can get help and guidance from PFA EarlyCare if, for instance, you experience symptoms of stress, are at risk of facing sickness absence for other reasons or are already on sick leave. PFA will help you clarify your state of health and assess whether early intervention will help you return to work sooner. 

Read more about PFA EarlyCare

PFA Health Insurance

PFA Health Insurance gives you access to quick treatment, surgery and rehabilitation if you experience pain, fall ill or get injured.

At My PFA you can see, if your children below the age of 24 are covered by your Health Insurance. If not, you can buy a PFA Health Insurance to your children as well as your spouse or cohabiting partner, so they get access to the same quick treatment. Please remember to deregister the payment for children’s cover when your child turns 24, as the payment continues despite the coverage having ended.

Read more about PFA Health Insurance

Online Health Support

As part of PFA Health Insurance, you can get quick and professional online help via video call or phone call with a doctor, physiotherapist, psychologist, family therapist and coach.

Read more about Online Health Support

PFA Critical Illness

With PFA Critical Illness, you qualify for a tax-free payout if you are diagnosed with a critical illness covered by the insurance.

Find out which diagnoses are covered under PFA Critical Illness

View your Critical Illness cover at My PFA. Here you can also apply for payout if you are diagnosed with a critical illness.

Add children’s cover to your insurance plan

You can choose to add children’s cover to your critical illness cover, which entails that you will receive a tax-free lump sum if your children below the age of 24 are diagnosed with an illness covered by the insurance.

PFA Occupational Capacity

If you fall ill and are no longer capable of working, you may qualify for regular payouts if your occupational capacity is reduced to 50 per cent or less and your income is reduced by minimum 10 per cent. The insurance cover will be paid out regularly until your occupational capacity is improved, however, no longer than until you reach the agreed retirement age.

The size of your coverage is a fixed percentage of your salary. If you have PFA Occupational Capacity with automatic adjustment, the coverage percentage will be adjusted to your salary level on a regular basis. If your salary level increases, your coverage percentage will automatically be increased, and correspondingly reduced if your salary level decreases. The insurance plan tops up to a maximum of 180 per cent of your salary excl. labour market contribution etc. You may change your level of coverage, so that the insurance plan will top up to a maximum of 100 per cent of your salary excl. labour market contribution.

If you are not covered by automatic adjustment, you will, as a rule, have a coverage corresponding to 60 per cent your salary (50 per cent, if you are covered by Dansk Metal), and you have access to reduce the coverage to 30 per cent or increase it to 80 per cent of your salary.

As part of your PFA Occupational Capacity, you have the possibility of receiving increased regular payouts if you enter a job assessment or job rehabilitation programme through your local authority and meet the other conditions of payout. The increased payout consists in a payout, which corresponds to the set-off from the public authorities, which is made in connection with the mentioned programmes, and a payout from PFA Occupational Capacity – regular payouts. The increased payout cannot exceed your previous salary exclusive of labour market contribution and the payments to your pension plan which are covered by payment protection cover. If you have a level of coverage of 80 per cent, the extended payout cannot, however, exceed 80 per cent.

If you are covered by the automatic adjustment of PFA Occupational Capacity, the possibility of receiving the increased payout when job rehabilitation benefit has been granted will automatically be discontinued in your plan if your salary level is under a certain level (at present, DKK 170,000 or less), and correspondingly be linked to your plan if the salary level exceeds the limit.

Log on to My PFA and find out what PFA recommends for the size of your occupational capacity insurance cover. Here, you can also apply for payout from PFA Occupational Capacity if you fall ill or get injured

Payment protection cover offers extra security

Your occupational capacity insurance also includes payment protection cover, which ensures that your pension plan will continue while you receive payouts from PFA Occupational Capacity. This means that PFA Occupational Capacity, PFA Critical Illness and PFA Life will continue, and, in addition, that PFA will make payments to your savings. This way, you can keep your insurance cover and continue saving for retirement. 

Add a lump sum as part of your insurance plan

You can choose to purchase an extra insurance cover that ensures you a lump sum if your occupational capacity is permanently reduced by 2/3 or more. You will receive the payout when your occupational capacity has been reduced for 12 months. You can select a cover of up to DKK 500,000.

PFA Life

PFA Life is a life insurance plan that secures your dependants financially if you pass away before retirement. As a starting point, PFA Life will be paid out to your ‘next of kin’.

Read more about ‘next of kin’

As a starting point, the payout is a tax-free lump sum. Generally, PFA recommends that you select a level of insurance cover that allows your family to maintain its standard of living for up to four years.

Log on to My PFA and see the cover that we recommend for you

Children's pension – extra security for your children

Your life insurance also offers the opportunity of including children’s pension, which ensures your children below the age of 24 an annual payout if you pass away before retirement. The payouts will be considered personal income for the children.

You can increase the cover to a maximum of 25 per cent of your salary. PFA recommends that you choose a level of insurance cover that falls with the limit of your children’s tax exemption cards, so that they will not have to pay tax on the payouts.

Have you ensured the right beneficiaries should you pass away?

It is important that you consider who should receive payouts from your pension plan when you are no longer here. At My PFA, you can see who is designated as beneficiary of your plans and your options of changing the beneficiary designation. If you have transferred a savings plan from another pension company to PFA, any beneficiary designation from the previous company will not be transferred to your savings plan with PFA.

Do you want to increase your insurance cover?

You can apply for an increase of your insurance cover at My PFA (mitpfa.dk). Here, you can also submit health information, whenever necessary. In most cases, you will immediately receive a reply to whether you can increase your insurance cover.