Contact PFA

Q&A

Below, you can easily find the answers to many of your questions by clicking on the relevant category. If you have specific questions or need advisory services, we are always ready to help you.
   

Click on one of the below categories

 

 

Questions about your pension plan?

If you have any questions regarding your pension plan, please call PFA’s Advisory Services Centre at:

+ 45 70 12 50 00

Need to use your insurance cover?

If you have any questions about your insurance or wish to file a claim, please feel free to contact PFA’s Advisory Services Centre at:

+ 45 70 24 50 01

Address and opening hours

Sundkrogsgade 4
2100 Copenhagen, Denmark

+ 45 70 12 50 00

Opening hours: 
Monday - Thursday: 8.00 - 17.00
Friday: 8.00 - 16.00   

 

Make a complaint to PFA official complaints department – the Complaints & Customer Satisfaction Department

PFA has a department that deals with complaints about decisions, the claims process or explanations from PFA. You can submit a written complaint here.

You can also submit feedback on your experience with PFA here.