Processing of personal data
At PFA Pension, we take care of your personal data and we wish to inform you as a customer about how we process it. Here, you can read what we use your personal data for, how long we store it and which parties we share it with. You can also read about your rights and who you can contact at PFA if you have questions about the use of your personal data.
1. PFA is the data controller - how do you contact us?
The legal entity responsible for the processing of your personal data in relation to your pension and insurance plan is:
PFA Pension, Forsikringsaktieselskab
Sundkrogsgade 4
2100 København Ø
Denmark
Telephone: (+ 45) 70 12 50 00
CVR no.: 13 59 43 76
2. Contact information for PFA's Data Protection Adviser (DPO)
If you have any questions concerning our protection and processing of your personal data, please contact our data protection officer.
You can contact our data protection officer as follows:
By email: databeskyttelse@pfa.dk
By phone: (+45) 70 20 75 15
By letter:
PFA Pension, Forsikringsaktieselskab,
Sundkrogsgade 4,
2100 København Ø,
Denmark
Attn. Data Protection Officer
3. The purpose of processing personal data
PFA processes your personal data for the various purposes outlined below.
- When you sign up for a webinar, we ask for a few details, such as your name and email address. We use that data to send you emails related to the webinar: e.g. a reminder shortly before the webinar, and to recognise you when you need to log in and take part in the webinar.
We also save your registration and participation in a given webinar: for example, how long you took part and, if relevant, questions and chat messages you wrote. We do this to be able to follow up on the webinar in relation to any unanswered questions and to evaluate and thereby improve our webinars.
Finally, we register your IP address in a so-called hashed version: i.e. the IP address has been rewritten to a completely different value that is not recognisable as an IP address. This data is used to count the number of times a recording of a webinar is subsequently viewed.
4. Categories of personal data
We process a variety of personal data about you. This personal data will be:
Normal categories of personal data: Name, email address and IP address (in a hashed version - i.e. the IP address has been rewritten to a completely different value that is not recognisable as an IP address), and registration and participation in a given webinar, including time of participation and possibly participatory activities (questions and chat).
5. Why are we allowed to process personal data about you?
PFA collects and uses your personal data on the basis of the following legal basis: The collection and use of general personal data is necessary for us to pursue a legitimate interest: i.e. to enable you to take part in the webinars that PFA offers, possibly follow-up on the webinar, evaluation of the webinar and statistics (General Data Protection Regulation Article 6 (1) (f)).
6. Where do we get your personal data from?
The data PFA has and uses about you in connection with your registration for a webinar is the data you provided when you signed up and possibly during your participation in the webinar.
7. Disclosure of your personal data
PFA may disclose your personal data to the following category of recipients:
- PFA's business partners, who assist our company with technical support and supplier services, etc. The business partners act solely on behalf of PFA, which is why they may not use the data for their own purposes.
8. Transfer of personal data to countries outside the EU/EEA
PFA will not transfer your data to countries outside the EU/EEA.
9. Storage of your personal data
PFA stores your personal data for up to 2 years, after which it is automatically erased. The storage of personal data takes place in compliance with PFA's obligations to store personal data in accordance with accounting and bookkeeping legislation in cases where payment was charged for a webinar.
10. Your rights
When PFA processes personal data about you, you have the following rights:
- Right to be informed
You have the right to be informed about what personal data PFA processes about you.
- Right to object
You have the right to object to the processing of your personal data and to limit the processing of your personal data. In particular, you have an unconditional right to oppose the processing of your personal data for the purpose of direct marketing and to object to profiling to the extent that it relates to direct marketing.
- The right to rectification
You have the right to rectify incorrect personal data without undue delay, which with consideration for the purpose of the processing, includes the right to add personal data that may be missing
- Right to erasure
You can see how PFA erases your personal data in Section 9 - ‘Storage of your personal data’. In special cases, you have the right to have your personal data at PFA erased before the specified deadlines.
- The right to restrict processing
You have the right to restrict PFA’s processing of your personal data in certain cases, including when there is doubt as to the accuracy of your personal data.
- The right to data portability
You have the right to have personal data that you have submitted to PFA transferred to you in a structured, commonly used and machine-readable format. In connection with this, you have the right to have your personal data transferred from PFA to another data controller, e.g. to a different pension and insurance company.
You can exercise your rights by calling PFA or writing to us at the above address.
There may be terms or restrictions in conjunction with the rights above. For example, it is therefore not certain that you have the right to data portability or the right to have your personal data erased in a specific instance – this depends on the specific circumstances in connection with the data processing.
11. Complaining to the Danish Data Protection Agency
You always have the right to submit a complaint to the Danish Data Protection Agency concerning PFA’s processing of your personal data. However, you should always contact PFA if you believe that PFA has processed your personal data in breach of the legal regulations on personal data. You can thereby get PFA’s explanation of the matter. You can email the Danish Data Protection Agency at dt@datatilsynet.dk or you can read more at www.datatilsynet.dk.