Cookies

In PFA Pension, we want to provide you with simple, user-friendly websites and customer portals that contain relevant information and offers. In order for us to do so, we use cookies to collect information about how you and other visitors use pfa.dk, My PFA, the Administrator Portal, the Adviser Portal as well as our apps.

On this page, you find details of which cookies we use and what we use them for.

What is a cookie?

A cookie is a small text file stored in your browser to recognise your computer when you return to a website. Cookies can contain text and numbers such as dates. The cookies we use cannot be used to identify you personally and they cannot carry viruses.

Different cookies have different expiration dates – some remain on your computer after you close the browser, while others expire after 30 minutes of inactivity or when the browser is closed.

ASP.NET

ASP.NET is the programming language we use to create pfa.dk. More specifically, it is the technology behind our Content Management System, Sitecore. These cookies are necessary in order for pfa.dk to function properly. None of these cookies keep track of or store who you are.

Sitecore Analytics

In addition to ASP.NET, our Content Management System, Sitecore, also uses cookies to collect information about user behaviour and interaction on pfa.dk. This information helps us target content and campaigns.

Google Analytics

In PFA Pension, we use cookies from Google Analytics for statistical purposes to improve the user friendliness on pfa.dk, My PFA, the Administrator Portal, the Adviser Portal as well as our apps. We use the data to keep track of the number of visitors, how people use the site, etc. The data allows us to see where the visitors come from, how long they stay, what pages they visit, etc. This tells us which parts of the site that work well and which parts that need to be improved.

Login

When visitors log into My PFA, the Administrator Portal and the Adviser Portal, we use cookies to ensure that the username and password match and to identify the user. These cookies are also used to see whether the user is already logged in. The cookies are necessary for these customer portals to work.

Disabling cookies

Regardless of your browser choice, you can disable cookies by changing your browser settings. Some browsers also allow you to only disable cookies on certain websites.

Deleting cookies

You delete cookies in your browser settings. At http://minecookies.org/cookiehandtering (in Danish only), you can read more about cookies and find instructions on how to delete the different types of cookies from different browsers.